Policy and Compliance Coordinator

Posted 5 Days Ago
Be an Early Applicant
39 Locations
Remote
97K-165K Annually
Mid level
Financial Services
The Role
The Policy and Compliance Coordinator at Genworth manages the ServiceNow Policy and Compliance module, collaborates on policy initiatives, automates compliance procedures, implements monitoring, and maintains documentation and metrics. The role emphasizes teamwork, project management, and adherence to cybersecurity standards.
Summary Generated by Built In

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day. 

We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism.

Our four values guide our strategy, our decisions, and our interactions:

  • Make it human. We care about the people that make up our customers, colleagues, and communities.
  • Make it about others. We do what's best for our customers and collaborate to drive progress. 
  • Make it happen. We work with intention toward a common purpose and forge ways forward together. 
  • Make it better. We create fulfilling purpose-driven careers by learning from the world and each other.

    

POSITION TITLE

Policy and Compliance Coordinator

IS Security

POSITION LOCATION

Richmond, VA

Lynchburg, VA

Remote US (Eastern or Central Time)

This position is available to Virginia residents as Richmond or Lynchburg, Virginia in-office applicants or remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas,  Virginia, Washington DC, Vermont, West Virginia or Wisconsin.

    

What you will be doing

  • Coordinate and manage ServiceNow Policy and Compliance module
  • Collaborate with other departments on policy and compliance initiatives
  • Automate best practices of policy and compliance lifecycles
  • Reduce manual effort with automated control testing
  • Simplify compliance with test once, satisfy many methodology
  • Implement continuous monitoring to identify violations and improve response
  • Create and maintain policy and compliance metrics communicating with reports and dashboards to stakeholders
  • Manage short turnarounds and tight deadlines and ensure timely completion
  • Maintain high level quality of work and quality output
  • Create and maintain standard operating procedures and other required documentation
  • Identify and implement improvement opportunities
  • Coordinate information and evidence across the organization
  • Work independently and collaborate closely with team members, application owners, contractors and business partners
  • Work in a distributed team environment where team members are spread across numerous locations and often communicate virtually
  • Maintain working knowledge of security policies and standards

What you bring

  • Bachelor's degree in Information Technology, Computer Science, or related degree preferred (In lieu of degree, 3+ years of demonstrated IT or cybersecurity experience)
  • Understanding of cybersecurity risks, controls, and industry standard cybersecurity frameworks (NIST 800-53, NIST CSF, ISO 27001, etc.)
  • Capacity to work in a team environment, excellent interpersonal and communication skills
  • Understanding of project management and Software Development Lifecycle
  • Positive attitude and excellent verbal and written communication skills

Additional Qualifications:

  • Experience working with Risk, Compliance and Audit teams
  • Experience with principles of GRC
  • Experience with security governance tools – GRC, IRM, UCF
  • Project management experience
  • Familiarity with HIPAA, Sarbanes-Oxley Act of 2002, NY DFS, NIST 800-53, ServiceNow, SOC1, SOC2
  • Commitment to continuous improvement and innovative approaches

    

Employee Benefits & Well-Being

Genworth employees make a difference in people’s lives every day. We’re committed to making a difference in our employees’ lives.

  • Competitive Compensation & Total Rewards Incentives
  • Comprehensive Healthcare Coverage
  • Multiple 401(k) Savings Plan Options
  • Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
  • Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
  • Disability, Life, and Long Term Care Insurance
  • Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
  • Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
  • Caregiver and Mental Health Support Services

ADDITIONAL

  • At this time, Genworth will not sponsor a new applicant for employment authorization for this position.
  • No agencies please.

For the State of New York:

The base salary pay range for this role starts at a minimum rate of $97,300 up to the maximum of $165,400.  In addition to your base salary, you will also be eligible to participate in an incentive plan. The incentive plan is based on performance and the target earning opportunity is 7% of your base compensation.  The final determination on base pay for this position will be based on multiple factors at the time of this job posting including but not limited to geographic location, experience, and qualifications to ensure pay equity within the organization.

Top Skills

Nist
Servicenow
The Company
HQ: Lansing, MI
3,409 Employees
On-site Workplace

What We Do

Jackson® is committed to helping clarify the complexity of retirement planning. Our range of annuity products, financial know-how, history of award-winning service*, and streamlined experiences strive to reduce the confusion that complicates retirement plans.

We dedicate our time, money, and resources to strengthening financial literacy, striving to make sure every American has access to the resources they need to master their money and their future.

We believe by providing clarity for all today, we can help drive better outcomes for tomorrow.

Interested in becoming one of our associates? We develop and celebrate talent in many areas, from sales and marketing to consulting and compliance. We know that diversity and inclusion make us all stronger together.

Learn more about our products at jackson.com

Contact Us
Jackson.com
517/381-5500 – General Information
800/644-4565 – Contract Owners
877/565-2968 – Values and Contract Information

* SQM (Service Quality Measurement Group) Contact Center Awards Program for 2004 and 2006-2021. (To achieve world-class certification, 80% or more of call-center customers surveyed must have rated their experience as very satisfied, the highest rating possible.)

Jackson® is the marketing name for Jackson National Life Insurance Company® (Home Office: Lansing Michigan) and Jackson National Life Insurance Company of New York® (Home Office: Purchase New York). Jackson National Life Distributors LLC.

SMPR1292 03/23

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