About Planet
Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers.
We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day.
Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time.
Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets.
What will you do
• Implement our property management (PMS) and payments products, leveraging the hotel industry experience that you bring with you and the IT knowledge that we train you in.
• Take ownership of customer inquiries, making decisions independently and assuming responsibility.
• Communicate articulately and maintain a friendly tone, even in high-pressure situations.
• Uphold a customer-centric approach, consistently striving to deliver exceptional service.
• Foster effective communication and collaboration within the team.
• Willingness to travel from time to time, if needed.
• Be flexible with your schedule, including availability for shifts and weekends.
Who you are ?
• You have a passion for learning. We will bring in-depth training for this role, and you will bring your customer and hotel experience.
• Possess friendly, polite, and respectful manners, with excellent communication skills, demonstrating a strong service orientation towards our customers.
• Display a keen affinity for IT and a willingness to embrace new technologies, coupled with logical and analytical thinking for effective problem-solving.
• Work independently with a structured and organized approach, while also being proactive in driving solutions and improvements.
• Uphold a sense of responsibility and reliability in all tasks, operating with honesty, loyalty, and integrity at all times.
• Demonstrate critical thinking abilities, contributing to a helpful work environment and maintaining a strong awareness of quality standards.
• Collaborate effectively within a team environment, projecting self-confidence and a professional demeanor when interacting with customers and business partners.
• Professional experience in Hospitality sector (Front office / reservations) would be an advantage.
• Confident knowledge of the Swedish and English language, both written and spoken (at least B1). French is also a distinct advantage.
Why Planet:
Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.
Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now.
At Planet, we embrace a hybrid work model, with three days a week in the office.
Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.
Top Skills
What We Do
Planet is a leading global provider of integrated technology and payments solutions for retail and hospitality customers.
We create great experiences for the millions of people who use our Payments, Software, and Tax Free solutions every minute of every day.
Planet empowers its customers to deliver amazing customer experiences by combining payments and technology in ways that drive greater loyalty, increase revenue and save time.
Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in over 120 markets
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