PMO Data Insights & Optimisation Lead

Primary DetailsTime Type: Full time

Worker Type: Employee

• Location: Sydney

• Type: Permanent, full time

• Hybrid role, Happy to talk flexible working

The opportunity

We have an exciting opportunity for an experienced Data Professional to join the AUSPAC Transformation & Portfolio team in Sydney as the PMO Data Insights & Optimisation Lead. Reporting to the Head of Portfolio Performance, you will own the end-to-end development of data-driven insights and stories that will support efficient and effective governance of the AUSPAC Change Projects Portfolio using various tools, models and systems. However, this role goes far beyond managing our data and dashboards. This is a highly business driven role that is focused primarily on providing impactful stakeholder outcomes and continuously improving the way we do reporting – better, faster, smarter – including embedding automation wherever possible and providing data stories that support informed decision making.

Your new role

As the PMO Data Insights & Optimisation Lead your day-to-day responsibilities will include:

• Identifying and implementing improvements to operational systems, processes and policies to enhance data driven and efficient governance of the AUSPAC Change Projects Portfolio.

• Extracting, structuring, cleansing and organising data to ensure reliable, defensible and relevant results for the basis of designing and building useful dashboards.

• Support the development of reports and presentations that show case insights in a manner digestible to General Manager and Executive stakeholders

• Using the Microsoft Power Suite, building automation and AI into our reporting to allow higher level strategic thinking

• Together with the Head of Portfolio Performance, engaging with GMs and Heads of Level stakeholders to explain and interpret dashboards to bring to life meaningful and actionable insights

• Participate in continuous improvement activities to drive automation and efficiency in Transformation Project Management Office activities

• Championing a proactive change mindset, along with a hunger to learn new tools, pilot and build new capabilities and constantly challenge inefficient processes and practices

• Providing technical support to end users on the use and application of data and educate them in the usage of the reporting and analytical tools.

• Resolve escalated complaints and respond to critical issues appropriately

About you

To be successful in the PMO Data Insights & Optimisation Lead role, you will ideally come from a similar sized corporate organisation and will have worked in a Project Management Office (PMO) overseeing large scale transformation projects or in an insights-driven reporting related role. You will have experience in a similar Data Visualisation or Reporting Manager role preferably within Insurance, Banking or Financial Services. You will also have:

• Advanced Data skills – experience using SQL to pull, match and consolidate data in a meaningful way

• Experience working in a PMO or another relevant reporting role that includes streamlining and automating PMO reporting to minimise manual effort e.g. automating the creation of Executive-ready PowerPoint slides from Dashboard views

• Experience with Portfolio Project Management tools – MS Projects (current resource management tool) and/or Planview (incoming tool) are preferred, but experience with similar tools also advantageous

• Experience developing and maintaining Power BI dashboards (preferred as this is the tool utilised within QBE) or similar platforms such as Qlikview or Tableau

• Excellent written and verbal communication, as well as effective influencing skills

About QBE

We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage. We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner.

And our people will be at the centre of our success. We’re proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.

We believe this is our moment – what if it was yours too? Your career at QBE — let’s make it happen!

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

• ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance

• Our ‘Thriving at our Best’ wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice

• 18 weeks’ gender-equal flexible leave for all new parents, including paid super

• The ability to maximise retirement savings through voluntary super contributions and company matching

• Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums

• Additional leave and support through QBE’s Family Domestic Violence First Responder Network

• Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners

Rewards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

• 2021 LinkedIn Top Employer & HRD Employer of Choice

• 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards

• Platinum employer on the Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion

• Ranked 3rd place in the AAGE Top Graduate Employers 2023 for medium sized program as voted by graduates

• Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)

• Family First accredited employer since 2021

Apply now

APPLY NOW and let’s make it happen! 

Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected]

Skills:

Adaptability, Agile Application Development, Business Intelligence Applications, Business Management, Critical Thinking, Detail-Oriented, Intentional collaboration, Managing performance, Reporting and Analysis, Risk Management, Self Motivation, Software Development Life Cycle (SDLC) Methodologies, Sound Judgment, Stakeholder Management, Technical SupportApplication Close Date: 09/03/2025 11:59 PM

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.