Platform Solution Consultant

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Be part of our international team, apply today and join our award-winning Fortune 500® company!

We are looking for a Platform Solutions Consultant to join our International Strategic Business Development team. The successful candidate will play a key role in shaping the future of our cloud-based platform, driving strategic international growth, and ensuring seamless client engagement.  This role requires a strong understanding of cloud solutions, platform scalability, and third-party integrations, coupled with the ability to collaborate with cross-functional teams, and identify scalable platform enhancements. 

As part of the International Strategic Business Development team, you will be responsible for defining and aligning the platform vision and strategy with business goals across multiple international markets. This involves ensuring that our cloud-based solutions meet key non-functional requirements, while also maintaining compliance with industry best practices. A critical aspect of the role is working closely with both internal and external stakeholders to refine the platform’s capabilities, optimize our cloud solutions, and enhance value for global clients.

Beyond the technical scope, the role requires strong client engagement skills. You will act as a trusted advisor, building relationships with clients at all levels, including C-level executives, ensuring their needs are met while driving adoption of our solutions. The ability to present complex technical solutions in a clear and compelling manner will be crucial, as you will lead discussions, deliver workshops, and support the commercialization of cloud offerings.

In addition, the role will oversee third-party integrations, ensuring that external solutions complement and extend our platform’s capabilities. A deep understanding of platform scalability and global market adaptability is essential, as the role involves evaluating partner products, expanding the international value chain, and developing targeted sales campaigns for cloud-based services.

This is an exciting opportunity for someone with a strong cloud background, excellent stakeholder management skills, and the ability to navigate complex client environments. If you thrive in a role that blends strategic thinking, technical expertise, and client engagement, we would love to hear from you.

Key responsibilities include:

• Platform Solutions Expertise: Provide comprehensive platform solutions and service knowledge, assisting in all stages of service design.

• Strategic Analysis and Solution Design: Conduct thorough analyses to ensure accuracy and propose alternative solutions. 

• Client-Centric Strategy Development: Understand and integrate client needs into strategic plans that align with both TSYS and client requirements.

• Project and Implementation Oversight: Monitor high-level implementation project and business service plans, ensuring projects stay aligned with strategic objectives.

• Business Direction and Client Negotiations: Provide strategic business direction and lead negotiations with clients to secure and finalize agreements. 

• Collaboration and Leadership: Work closely with business, technical, operations, and end-user teams to develop desired solutions.

• System Requirements Review: Assess and validate system requirements to confirm

• they fulfill business needs, contributing to the overall integrity of the solution.

• Subject Matter Expertise: Serve as a Subject Matter Expert for complex projects.

• Team Engagement and Problem Solving: Participate in client-facing and internal team meetings to craft effective solution approaches. Address and resolve complex issues, leveraging specialized knowledge and experience.

Essential Requirements:

• Typically 8+ years relevant experience in the financial services industry (preferably payment systems industry) and/or IT industry

• Educated to degree level in a relevant subject such as Computer Science, MIS, Business or Finance

• Strong expertise in at least one of the cloud platforms (AWS, GCP, Azure) and SaaS-based solutions

• Experience in enterprise payment platforms and financial technology solutions

• Excellent presentation skills, with the ability to engage C-level executives and clients

• Strong stakeholder management, collaborating across multiple teams and disciplines

• Experience with third-party integrations, APIs, and scalable platform architectures.

Other Requirements:

• Excellent spoken and written English communication skills

• Strong ability to learn new technologies and positively handle situations / tasks of wide-ranging complexity and risk

• Flexibility to travel as required (in the future)

• Flexibility to work unsociable hours with clients and teams in different time zones when required.

TSYS offers structured career development, supported by training that provides the opportunity to learn and develop.

In addition to a competitive salary, you’ll have access to an excellent benefits package, including:

• Work for a global market leading card processing company with a friendly, professional and growth centric culture

• Annual leave entitlement (number of days depends on location)

• Health insurance

• Provident Fund or Pension scheme, depending on location

• Flexible working (hybrid model – part from home, part from office)

• Regular social events and charitable initiatives to give back to our community.

To apply for this position, please visit our website www.globalpayments.com/about-us/careers and apply through the online system. All applications will be treated in the strictest confidence.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].