Platform Product Manager

We’re growing! Don't miss the opportunity to be part of our global team as our Platform Product Manager.

About us:

At iVisa we believe that traveling should be simple. That’s why over 1 million travelers have chosen us to facilitate their passports, visas, and other documents. We are the easiest, fastest, and simplest solution in the market. Our company is growing 80% year on year. We know our biggest strength is our people and we’re looking for the right new team members to help propel our culture and achieve our goals. Above all else, we always have fun!

Why iVisa?

• Collaborative, friendly, and diverse culture: We foster an inclusive and vibrant atmosphere, featuring a dynamic and international environment with flat hierarchies and exceptionally amiable colleagues.
• Truly remote-first work environment: work from anywhere or everywhere - we encourage global travel
• Mental wellness sessions: Our sessions are led by certified psychologists to support your mental health.
• Training Allowance: Access an outstanding learning platform to facilitate your professional growth.
• Extended Family Leave policy: Our policy covers all birthing parents, non-birthing parents, and adopting parents.
• Thrive in a highly tech-savvy company equipped with cutting-edge tools and the power to make a substantial impact.
• Join us in our commitment to the planet and sustainability: For every iViser, we plant one tree, allowing you to contribute to our environmental initiatives.
• Rest and Relaxation: We offer PTO for all employees and Unlimited PTO for managers and above.

As a Platform PM, you'll be responsible for:

• Develop a long-term vision and strategy for the platform, ensuring alignment with business and technical objectives.
• Increase the throughput of order processing while minimizing costs, and increase the speed to create and update applications while meeting or exceeding today’s accuracy standards.
• Prioritize AI capabilities ensuring workflow management, processing efficiency, and order performance management.
• Leverage analytics and feedback from the operations teams to optimize speed, efficiency, and accuracy when processing orders by providing ongoing support. (Fulfillment, Customer Service, etc)
• Stakeholder Management & Cross-Team Collaboration: lead communication with engineering, business, and leadership teams
• Train our teams as we launch new admin products and tools.
• Coach, lead, and assign well-defined tasks and projects to junior PMs, ensuring they have autonomy while maintaining alignment with platform goals.

What will make us choose you?

• +5 years in an operational or project management role supporting multiple teams and projects.
• Familiarity and experience with backend admin tools, and managing complex datasets with multiple dependencies.
• Ability to clearly identify areas of improvement and document them.
• A problem-solving attitude with a strong focus on stakeholders.
• Ability to express yourself effectively while communicating with teams from around the organization
• User-driven mindset while driving company objectives.
• Experience leading and coaching junior PMs.

iVisa ensures equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, marital status, or medical condition.