At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.
Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.
Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.
As Platform Operations Intern you will have an opportunity to dig deeper into the complex world of mobile services, by learning how we connect our platform with operators and clients, how Infobip infrastructure works from setting it up, customizing it and monitoring quality and profitability.
You will start at the beginning learning how the business works, what is needed for our service to be running and how all is achieved. Then you will deep dive into technical expertise learning how we monitor transactions and system, how we ensure technical solutions cover regulatory demands and restrictions and how we combine expertise of multiple teams to establish interconnectivity of clients and partners.
Key Responsibilities:
- You will solve challenges for our clients (by designing and implement business and technical solutions)
- Industry experts with years of domain knowledge will be there to help you learn and grow
- You will learn about business processes and how cross-departmental cooperation is built
- You will learn about Infobip’s communication platform and advanced technical platform settings
- You will learn about technical and business side of products and services
- You will work with big amount of data to make decisions
- You will learn about cooperation with telco partners worldwide
- You will be working with various tools (internal and external)
More about you:
- Currently pursuing a master's degree at a technical or business faculty
- You aim to be an engineer who understands both technical and business sides of IT solutions
- You are proficient in English
- Able to work in Zagreb or Vodnjan, 40 hours per week
- You have a wide range of IT interests (e.g. knowledge of querying languages, programming logic and computer networks)
- You know that being supportive is a mindset; it’s in your true nature to be equally supportive to both your clients and your colleagues
- You are not afraid to dig deeper and use your analytic approach to solve technical problems
- You are available to start work on July 7th, 2025.
- You hold valid student rights from „Studentski Centar“ throughout the entire internship period (6 months).
Internship timeline:
- CV screening & 1st interview (during April & May)
- Recruitment task (home assignments) (During May & June)
- Final interviews and selection process feedback (June)
- Start of the internship program (1 week orientation in Zagreb Infobip campus) - July 7th
- End of the Internship program (January)
When you become a part of Infobip you can expect:
- Orientation week with all interns and a personalized onboarding plan.
- Mentor and team support.
- Being a part of a growing company in a growing industry – we challenge you not to grow!
- Work with people from all over the world. We put the “global” in globalization.
- Possibility to stay on after the internship, depending on your performance and business needs.
Why choose internship at Infobip?
- Paid internship program
- Travel allowance as per city of work
- Free lunch
- Free Snacks and Beverages
- Social Events
- Internal Trainings
- Free access to Udemy platform
- Internship welcome package
- Referral Bonus
- Equipment
- On-Site Amenities
If you haven’t already, visit our landing page for more details, which you can find at the link.
Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.
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Top Skills
What We Do
HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty.
We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage.
Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future.
Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.
Why Work With Us
We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.
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