Platform Engineer (Site Reliability)

At Barings, we are as invested in our associates as we are in our clients. We recognize those who work diligently for us and reward them for personal and professional integrity, communication skills, distinct competencies and expertise in specific strategies, ability to collaborate as a team member and true dedication to the interests of our clients.

We thank you for your interest in joining the Barings team, and invite you to explore our current employment opportunities.

Job Title

Platform Engineer (Site Reliability) 

Business Unit: Global Technology and Data (GTD)

Location: Charlotte, NC

Barings is a leading global financial services firm dedicated to meeting the evolving investment and capital needs of our clients and customers. Through active asset management and direct origination, we provide innovative solutions and access to differentiated opportunities across public and private capital markets. A subsidiary of MassMutual, Barings maintains a strong global presence with business and investment professionals located across North America, Europe, and Asia Pacific.

Job Summary

Barings Integration Platform team is seeking a highly motivated and skilled Platform SRE to join our dynamic team. The ideal candidate will have experience in designing, implementing, and maintaining SFTP (Secure File Transfer Protocol) infrastructure for enterprise-level organizations and play a hybrid role that combines aspects of application development and systems administration. The Platform Engineer will be responsible for ensuring the reliability, performance, monitoring, security and the overall management our File transfer & automation platform. You will work closely with application and data operation teams to design, implement and maintain the company's file transfer platform to facilitate seamless and secure data exchange between internal and external systems. These integration services within Barings Integration Platform are used by application support teams to develop online applications and batch processing. The availability of these integration services is key to providing our critical business functions. Reporting to Platform Operations Manager

Additionally, this individual will be expected to upskill in other components of the Integration Platform (workload scheduling platform, Azure API management platform) as well as contribute to any planned modernization from On Prem to Cloud

Primary Responsibilities

• Support and maintenance of business-critical apps.
• Design and maintain Barings file transfer services to ensure timely transfer of data between internal and external sources.
• Design and maintain batch processing services to ensure timely and accurate processing of critical batch jobs.
• Collaborate with the Infrastructure Engineering & cross-functional teams to implement scalable and highly automated solutions and develop strategies for optimal file transfer processes.
• Collaborate with application teams on DevOps practices.
• Design and implement secure, efficient and reliable file transfer solutions using various technologies such as SFTP, FTPS, AS2 etc.
• Develop automation processes using scripting and automation tools for managing file transfers including error handling and monitoring while maintaining Barings alert and notification systems to ensure failures are detected and proper teams are notified with service level objectives aligned with business goals.
• Develop and maintain CI/CD pipelines for File transfer infrastructure.
• Troubleshoot complex issues related to jobs and transfers by analyzing logs, network traffic and application configurations.
• Setting up security protocols and encryption measures to protect sensitive data during transit.
• Proactively identify areas of improvement in the existing infrastructure and provide recommendations to enhance performance, security or reliability.
• Work with application support teams to ensure application and batch processes are compliant and running efficiently.
• Form part of the technical transformation team that will deliver the migration from On Prem to Cloud services, including taking part in design stages, testing and operations.
• Create proper documentation, and other artifacts as required, to assist in the knowledge transfer to other cloud operations team members.
• Conducting regular audits on the file transfer platform to identify potential vulnerabilities or areas for improvement.
• Staying updated with industry advancements in data transmission technologies and incorporating them into Integration platform as needed.

Qualifications

Candidate must have:

• 3+ years of experience as a Platform/Systems Engineer with at least 2 years of hands-on experience in developing file transfer solutions
• Strong understanding of TCP/IP networking concepts and protocols like FTPS, SSH/SFTP, TLS.
• Experience with scripting languages Bash, Python or Powershell.
• Experience with logging and monitoring tools to ensure services are available and operating as expected.
• Experience working in a highly automated environment and/or in financial services.
• Experience supporting batch environments that operate 24x7 services. 
• Strong knowledge of Microsoft Windows Servers.
• Experience supporting file transfer environments that operate 24x7 services.
• Strong experience in building fault-tolerant, scalable, and secure systems.
• You are passionate about innovation and love leading technological change.
• Ability to learn new ways and technologies.
• Strong oral and written communication skills.
• Productions systems support experience.
• Troubleshooting skills and proven ability to carry out detailed root cause analysis.
• A continuous learning mindset.

Beneficial:

• Experience with Progress MOVEit technologies.
• Experience with IBM Workload Scheduler (IWS).
• Knowledge or awareness of C# and .net.
• Cloud technology experience, especially Azure.

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Barings is an Equal Employment Opportunity employer; Minority/Female/Age/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply.

Barings offers a comprehensive benefits package including:

CORE BENEFITS & WELLNESS

• Medical (including Virtual Care), Prescription, Dental, and Vision Coverage
• Fitness Center Reimbursement Program (Including Online Memberships)
• Employee Assistance Program (EAP)
• Fertility Benefits

FINANCIAL WELL-BEING

• Highly competitive 401(k) Plan with Company Match
• Health Savings Account (HSA) with Company Contributions
• Flexible Spending Accounts (FSA) - Health Care & Dependent Care
• Retirement Health Reimbursement Account

LIFE INSURANCE

• Basic and Supplemental Life Insurance
• Spouse and Child Life Insurance

TIME OFF, DISABILITY AND LEAVE OF ABSENCE

• Paid Vacation, Sick Days and Annual Holidays
• Paid Leave of Absences (Maternity Leave, Parental Leave, Caregiver Leave, Bereavement Time)
• Short and Long Term Disability Plans
• Paid Volunteer Time

 OTHER BENEFITS

• Education Assistance Program
• Charitable Matching Gifts Program
• Commuter Reimbursement Program
• Adoption and Surrogacy Reimbursement Program