Platform Manager, Privacy

The Community You Will Join: 

Airbnb is a vision and mission-driven company. Our Platform Managers embody this culture and mindset. Platform Managers here imagine the ideal end state for our community (guests and hosts) first and work backward from it, challenging all current assumptions. They champion a winning strategy and leverage metrics to ensure we are making progress against it. They partner with talented cross-functional team members (across engineering, design, data science, etc.) and lead teams to execute a shared vision. They are incredibly hands-on and are not afraid to roll up their sleeves to get the right outcome for our community. We are looking for leaders who want to join us in this journey to accomplish our mission of creating belonging everywhere.

The Difference You Will Make: 

A fundamental part of earning trust means being clear about how we use personal information and protect our community's human right to privacy. Airbnb focuses on ensuring that personal data is used to benefit users by powering their experiences and keeping them safe, empowering our users to have control over their privacy through transparency and control, and implementing strong security measures to protect the personal data entrusted to us.

If you are the type of person who feels a personal stake in everything that you work on, has a strong sense of ownership, has a love for data, enjoys solving complex problems, has a passion for privacy, knows how to foster strong relationships and build trust, and works for the success of the entire team - then we look forward to meeting you!

A Typical Day: 

The Privacy Platform Manager is a crucial role that will partner closely with the Chief Privacy Officer, business stakeholders, and the privacy engineering, legal and operations teams, to ensure privacy is appropriately built into the platform capabilities and tools. 

As the Platform Manager, Privacy, you will be responsible for, but not limited to: 

• Deeply understanding the need, and opportunity, for privacy features and capabilities and how they can be applied intelligently within Airbnb and for the Airbnb community
• Drive product vision, strategy, technical requirements and end results for privacy
• Keep up with cutting-edge privacy innovations, technologies, and techniques that can potentially be applied to Airbnb
• Define and drive technical scope and prioritization and be flexible to iterate/change per latest developments to meet agreed upon deadlines and business needs
• Maintain backlog, drive roadmap and own prioritization process for privacy based on customer impact and business value
• Define the success metrics and SLAs by partnering with other cross functional leaders in the Businesses and Community Support while keeping the metrics up to date and relevant
• Evaluate new product opportunities (both buy and build solutions) and bring forward proposals and influence to expand product and business capabilities with data and intelligent automation at the forefront 
• Work closely with all business, ops, and platform stakeholders to ensure successful end-to-end delivery of privacy products
• Work closely and collaboratively with Trust operations and engineering teams to ensure reliable privacy operations and SLAs are met or exceeded
• Present overall roadmap status to leadership on an ongoing basis

Your Expertise:

• 10+ years experience in Product, Technical Program or Project Management, or similar role leading a cross-functional technical team
• BA/BS degree is required. Concentration in Computer Science or a related technical discipline is preferred
• 3+ years of technical product management
• Strong interest in the privacy domain; IAPP privacy certification preferred
• Exceptional collaboration, partnership and influencing skills with the ability to work in a global environment across multiple locations and time zones to drive consensus and deliver results in cross-functional teams
• Demonstrated interpersonal skills to interface well with technical, operations and business partners at all levels
• Demonstrated ability to translate policy and business requirements and work with various levels of business stakeholders to create innovative scalable solutions
• Outstanding written and verbal communication ability to a diverse stakeholder audience, including a global team of C-level executives, product, and technical stakeholders
• Strong customer engagement and relationship management skills
• More than comfortable in an ambiguous matrixed organization
• Strategic platform and system thinker who can balance big picture strategy with detailed, flawless execution
• Creativity and ability to work independently with limited guidance with proven ability to create structures and develop operational concepts
• High tolerance for ambiguity and ability to perform under pressure to meet deadlines
• Experience developing roadmaps and long-term data-driven strategies for improving operations, data platform efficiencies - all without sacrificing quality
• Self-sufficient in analyzing and drawing conclusions about the quality and platform opportunity from raw and refined platform data
• Self-motivated and proactive, with demonstrated creative and critical thinking capabilities
• Innate capability to, directly and indirectly, lead cross-functional teams through success
• Strong technical project/product management experience in large scale systems, Linux/server operating systems, databases, cloud computing, big data, networking, and bonus points for past programming experience.

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: [email protected]. Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.