Platform Engineer

Company Description

Swiftly is on a mission to help cities move more efficiently. We are the leading transit data platform for agencies to share real-time passenger information, manage day-to-day operations, and improve service performance. Today, over 180 transit agencies in 11 countries – including LA Metro, MARTA, SEPTA, and MBTA – rely on Swiftly to improve on-time performance by up to 40% and increase passenger information accuracy by up to 50%. The result is better service reliability, increased ridership, and more efficient transit operations.

Engineering at Swiftly

Engineering at Swiftly is not only about writing code – we believe in creating empowered product teams that work together to conceptualize new features and bring them to life. Each team aims to strike a balance between delivering incremental improvements, creating prototypes to test new ideas and mitigate risks, and building scalable software using industry best practices. We’re guided by a mission to positively impact transit riders, and we embrace humility and intentionality in how we make technical decisions so that we best meet our customers’ needs.

Even though Swiftly's HQ office is located in San Francisco, CA, we are open to candidates in most locations across the U.S. as well as Ontario and British Columbia, Canada, who are open to traveling at least once a quarter. At this time, we are unable to provide Visa sponsorship.

About the Role

You will work on improving the software platform underpinning Swiftly’s products. Your work will help us improve how we deploy the platform that ingests real-time transit data (especially push feeds from IoT devices), meet a 99.9% uptime SLA, and expand to more cities around the globe. Your work will ensure the reliability and availability of all Swiftly products. You will help solve real problems for transit agencies, resulting in improved transit service. We encourage you to apply if you meet half or more of the requirements and are excited to learn about the rest. Above all else, we value candidates who have a positive attitude and the aptitude to learn the requisite skills. We know the tech landscape is ever-changing and strongly supports individual growth. If this is exciting to you, we'd love to talk to you.

Responsibilities

• Help foster a DevSecOps culture by building platforms that empower developers to securely build, deploy, and manage their own microservices and CI/CD pipelines.
• Own and improve shared cloud infrastructure such as load balancers, container clusters, job schedulers, and databases.
• Write terraform, ansible, serverless, or other scripts to automate infrastructure provisioning
• Provide visibility into operation of our systems by providing metrics, hooking up alerts, and building dashboards
• Launch tools and services that improve Swiftly’s platform security
• Be on-call for system outages

About You

• Experience with one of the major cloud platforms—AWS, GCP, or Azure—and building software using cloud services
• Experience with a major software language (e.g., Python, Java, JavaScript)
• Experience automating and managing cloud infrastructure using tools like Terraform and Ansible, with a focus on creating and managing reusable code to support scalability and consistency.
• Experience building and/or managing CI/CD pipelines
• Experience building secure cloud networks (e.g., configuring Amazon VPC, subnets/routes, ALBs, security groups, etc.)
• Experience with a container orchestration framework (e.g., EKS, ECS) 
• Hands-on experience with Managed API Gateways (e.g., Kong) for managing, securing, and scaling APIs
• Experience with PostgreSQL, TimescaleDB or similar time-series databases
• Strong understanding of building and managing data pipelines to ensure efficient data flow, transformation, and integration across platforms
• Experience deploying security scanning, intrusion detection, or other related security software is a plus (we will provide training if you do not have this experience)

**FOR U.S. CANDIDATES ONLY:**

In accordance with pay transparency laws: the approximate salary range for this role is $90,000 to $150,000 (base salary + any variable comp). This range represents the anticipated low and high end of the salary for this position. Actual salaries will vary and are based on a multitude of non-discriminatory factors, including final role-leveling decisions, a candidate’s relevant work experiences/skills, and geographic location within the United States. Note: salary ranges for non-U.S. candidates may be higher or lower than the U.S. numbers above, depending on location. Salary is one component of Swiftly’s total compensation package, which also includes stock options, competitive benefits, 401(k) matching, a fantastic team and culture, the opportunity to have a huge impact, an emphasis on professional growth and holistic wellness, and other perks.

Benefits:

• Competitive salary

• Stock options for every employee

• Medical, Dental and Vision

• 401k with Employer Match

• Flexible Spending Account (FSA)

• Home office setup reimbursement

• Monthly cell/internet reimbursement

• Monthly "Be Well" stipend

• Flexible PTO with a required minimum

• Flexible work environment

• 16-17 paid holidays - including 4 holidays in months without US national holidays in 2024

• 8 fully paid weeks of leave for child birth/adoption

Travel note: Swiftly employees can generally expect to travel 1–2 times a year for in-person company or team offsites. As a fully distributed company, we consider these offsites important for cultivating strong relationships across our teams! Attending these in-person is expected and encouraged, although we understand everyone has different personal circumstances and we will consider requests for exceptions. Customer-facing team members and other specific roles may be expected to travel more frequently.

We are an equal opportunity employer - we are committed to a workplace that is as dynamic, diverse, and passionate as the communities we serve.