📐 About this role
As a Platform engineer, MLOps, you will be critical to deploying and managing cutting-edge infrastructure crucial for AI/ML operations, and you will collaborate with AI/ML engineers and researchers to develop a robust CI/CD pipeline that supports safe and reproducible experiments. Your expertise will also extend to setting up and maintaining monitoring, logging, and alerting systems to oversee extensive training runs and client-facing APIs. You will ensure that training environments are optimally available and efficiently managed across multiple clusters, enhancing our containerization and orchestration systems with advanced tools like Docker and Kubernetes.
This role demands a proactive approach to maintaining large Kubernetes clusters, optimizing system performance, and providing operational support for our suite of software solutions. If you are driven by challenges and motivated by the continuous pursuit of innovation, this role offers the opportunity to make a significant impact in a dynamic, fast-paced environment.
🦸🏻♀️ Your responsibilities:
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Work closely with AI/ML engineers and researchers to design and deploy a CI/CD pipeline that ensures safe and reproducible experiments.
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Set up and manage monitoring, logging, and alerting systems for extensive training runs and client-facing APIs.
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Ensure training environments are consistently available and prepared across multiple clusters.
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Develop and manage containerization and orchestration systems utilizing tools such as Docker and Kubernetes.
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Operate and oversee large Kubernetes clusters with GPU workloads.
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Improve reliability, quality, and time-to-market of our suite of software solutions
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Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating for continual improvement
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Provide primary operational support and engineering for multiple large-scale distributed software applications
⭐️ Is this you?
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You have professional experience with:
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Model training
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Huggingface Transformers
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Pytorch
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vLLM
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TensorRT
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Infrastructure as code tools like Terraform
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Scripting languages such as Python or Bash
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Cloud platforms such as Google Cloud, AWS or Azure
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Git and GitHub workflows
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Tracing and Monitoring
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Familiar with high-performance, large-scale ML systems
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You have a knack for troubleshooting complex systems and enjoy solving challenging problems
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Proactive in identifying problems, performance bottlenecks, and areas for improvement
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Take pride in building and operating scalable, reliable, secure systems
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Are comfortable with ambiguity and rapid change
✨ Preferred skills and experience:
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Familiar with monitoring tools such as Prometheus, Grafana, or similar
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5+ years building core infrastructure
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Experience running inference clusters at scale
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Experience operating orchestration systems such as Kubernetes at scale
🍩 Benefits & perks (UK full-time employees):
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Generous PTO, plus company holidays
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Comprehensive medical and dental insurance
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Paid parental leave for all parents (12 weeks)
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Fertility and family planning support
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Early-detection cancer testing through Galleri
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Competitive pension scheme and company contribution
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Annual work-life stipends for:
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Home office setup, cell phone, internet
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Wellness stipend for gym, massage/chiropractor, personal training, etc.
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Learning and development stipend
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Company-wide off-sites and team off-sites
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Competitive compensation and company stock options
#LI-Remote
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#BI-Remote
Top Skills
What We Do
Writer is the full-stack generative AI platform delivering transformative ROI for the world’s leading enterprises. Its fully integrated solution makes it easy to deploy secure and reliable AI applications and agents that automate mission-critical work. Writer’s suite of development tools is supported by Palmyra – Writer’s state-of-the-art family of LLMs – alongside its industry-leading graph-based RAG and customizable AI guardrails. Hundreds of customers like Accenture, Intuit, L’Oreal, Salesforce, Uber, and Vanguard trust Writer to transform the way they work. Founded in 2020 with offices in San Francisco, New York City, and London, Writer is backed by world-leading investors, including Premji Invest, Radical Ventures, ICONIQ Growth, Insight Partners, Balderton, B Capital, Salesforce Ventures, Adobe Ventures, Citi Ventures, IBM Ventures, WndrCo, and others. Learn more at writer.com.
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