ผู้จัดการการขายและบริการลูกค้าผลิตภัณฑ์บริการหลักทรัพย์

Reposted 7 Days Ago
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Bangkok, Phra Nakhon, Bangkok
Mid level
Fintech • Payments • Financial Services
The Role
The Sales and Customer Service Manager for Securities Services focuses on marketing, revenue generation, client management, and problem resolution, ensuring customer satisfaction and business expansion.
Summary Generated by Built In

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Job Description

Sales

  • Focus primarily on marketing and sales function of Corporate Trust Services in order to solicit new accounts/business as well as managing existing customers.
  • Responsible for achieving assigned revenue target.
  • Develop marketing strategy / account plan and regularly update customer profile under responsibility.
  • Ensure consistency in new business momentum, in terms of building up of the prospects pipeline each month.
  • Consistently monitor and report competitive activities and new market developments and work closely with Product Team, Operations Group and/or other Departments to achieve solution for clients to which will assist in business expansion and/or business origination.
  • Prepare quotations, proposals, presentation materials for clients, agreements, POA, SLA, call reports, deal reports for review, and internal memos relating to special request for clients.

Client Services

  • To act as the prime contact point for customers in assisting their queries / problems.
  • To regularly keep close contact with clients to assist Sales in finding gap and spotting opportunity for business referral.
  • To act as a liaison officer amongst different units e.g. cooperate with RMs, Sales, and Operations to solve customers’ problems.
  • To perform Service Review for clients.
  • To handle end-to-end process of new account opening, closing and maintenance

We're committed to bringing passion and customer focus to the business.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

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The Company
Bangkok,
5,094 Employees
On-site Workplace
Year Founded: 1906

What We Do

Siam Commercial Bank was established by royal charter on January 30, 1907 as the first Thai bank. During its more than 110 years in business, the Bank has played a leading role in providing the financial services needed in Thailand, developing deep expertise.

Today, SCB is a leading universal bank, offering deposits and lending and a wide range of other products and services, to meet the needs of all customers. Our retail services include home loans, personal credit, car hire purchase, credit cards, ATM cards, debit cards, currency exchange facilities and overseas remittances as well as investment and insurance products. For corporate and SME customers, the Bank offers cash management-related services, lending products, international trade financing, treasury products, debt and capital market products, corporate advisory, investment banking and other services. Our services are backed by our extensive banking network and continual pursuit of technological innovation. In addition, the Bank's SCB Group includes three major subsidiaries that provide specialized financial services: SCB Securities, SCB Asset Management and SCB Life Assurance.

Under the vision to serve as "The Most Admired Bank,” SCB has established a strategic plan called SCB Transformation, designed to dramatically upgrade the Bank's infrastructure and enhance its long-term competitiveness. This transformative plan responds to rapid change in the financial services industry, which is being reshaped by digital technology, regulatory change and new consumer behavior. Following this strategic plan's "Going Upside Down"​ approach, the Bank will transform its business model and thinking throughout its human resources, work processes, products and technology, enabling breakthrough performance and creating sustainable value for our customers and society

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