At Invisible Fence® Brand we are every bit as passionate about the well-being of pets today as we were when our founder created the world’s first dog fence. It’s that commitment that keeps us going and growing. It is in the way we continue to pioneer powerful, industry-changing pet solutions,. It is in the way of our ongoing Shelter to Forever Home Program. It is in the way we provide expert care to you and your pet from your neighborhood Invisible Fence® Brand dealer. Most of all, it is our commitment in the worry-free way you enjoy your pet’s companionship. The way we look at it, nothing could be more revolutionary—or more wag-worthy—than that!
When it comes to improving the lives of pets and their people, it’s never a job. It’s a labor of love.
Responsibilities:
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Sell solutions, services and products that are offered and approved through the Invisible Fence® Brand network
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Be completely proficient with the Sales materials, products and processes to include seamless and flowing dialect with the customer
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Provide direction and support to in-store branch associates that can be utilized to enhance their sales ability
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Conduct in-home and virtual sales consultations and participate in home shows, utilizing available sales resources which may include Sales Presentation Guides both physical and electronic as the situation demands and negotiate contracts with customers
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Maintain a closing ratio on all system solutions and Average Contract Value for revenue per current company guidelines.
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Actively network with veterinarians and their offices and other influencer opportunities for referral generation on provided schedules
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Maintain relationships and favorable contacts with current and potential customers to include hand-written thank you messages and updates regarding upcoming events, products and services at least once per year
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Completes and turns into Regional Sales Manager ) all appropriate daily paperwork including the collection of customer payment, sales agreement contracts and daily activity sheets
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Completes monthly commission report by the agreed upon due dates
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Collaborate with the Regional Sales Manager and Operations Manager to formalize training material topics and materials to help bolster sales based on observations and current business conditions
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Understand customer base, competition and market dynamics
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Exceed standard customer satisfaction levels by resolving customer issues by taking personal ownership of the situation and creating a win-win-win solution, return customer calls as soon as the message is received, champions timely follow-up service for the customer, solicits and receives customer referrals and endorsement letters, follows-up on free battery plans for customers to ensure they are awarded for applicable referrals and always delivers friendly and professional service to all customers
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Manage the vehicle maintenance schedules and keep equipment in good working condition to support market demands
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Meet and assess customers’ pets and determine their suitability for Invisible Fence® Brand solutions and report to customer and RGM or GM any potential issues
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Keep and monitor inventory levels as necessary assigned to Pet Consultant and keep all equipment in good working condition
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Other job duties as assigned
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To learn more about PetSafe Brand and Invisible Fence® Brand, our history, culture and community involvement, please visit www.RadioSystemsCorporation.com
What We Do
PetSafe Brands is the leading manufacturer of pet products with an overall purpose of unleashing freedom for pet parents by keeping their pets happy, healthy, and safe. Our family of brands include PetSafe® (www.petsafe.com), Invisible Fence® Brand (www.invisiblefence.com), SportDOG™ (www.sportdog.com), Kurgo® (www.kurgo.com) and Premier Pet™ (www.premierpet.com). We are a company driven by innovation and dedication to our customers and communities. Since our founding in 1991, PetSafe Brands has grown into an international corporation selling in over 52 countries and is expanding its reach every day. Our portfolio includes a wide array of electronic training and containment systems, waste management products, fountains, pet doors, innovative treats and much more. We are headquartered in Knoxville, TN but have remote offices in various places across the globe.
At PetSafe Brands, we have an open environment in all of our offices which lends itself to collaboration and a team-oriented culture. We are dedicated to offering equal employment opportunity for all teammates and fostering a work environment free of discrimination and harassments.
We have a culture of wellness that engages and partners with our associates in their health. In our Knoxville HQ we have an onsite fitness center and medical clinic, and we reimburse remote associates the cost of a gym membership. A massage therapist comes onsite weekly, and we have lunch and learns often to educate our associates in their health.
Career development is also a huge part of our culture. Our online learning platform helps partner with our teammates for their development needs as well as hosting live courses each month.
The best part of our culture is arguably bringing your dog to work! It is a great reminder of why we do what we do!
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