Personal Assistant to the General Manager

Company Description

NH Collection Maldives stands as the premier resort under the NH Collection brand within Minor Hotels, a leading global hospitality group with a portfolio spanning over 530 properties worldwide. Set in the serene Gaafu Dhaalu Atoll, this exclusive retreat features more than 120 villas on a secluded island

Job Description

Please note that this is not an exhaustive list of everything that needs to be done. Minor Hotels employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:

Administrative and coordination

• Manage the General Manager’s diary to co-ordinate meetings/appointments, and to ensure the smooth running of such meetings
• Screen/handle telephone calls, appointments, emails, and emails and take action accordingly
• Take minutes at the Executive Committee Meeting
• Coordinate and communicate with various departments and all levels of a team member on matters directed by the General Manager
• Prepare and manage correspondences with internal and external parties for General Manager’s signature
• Attend to requests from divisional, corporate, or owners offices and facilitate them accordingly
• Attend to residents/patrons’ special requests or complaints that are directed to the General Manager
• Co-ordinate travel arrangements in a highly efficient manner and prepare detailed travel files accordingly
• Ensure approval forms are prepared for the General Manager for signature and approval of the Vice President, Operations, e.g. leave application forms, travel approval forms, expense claims reports, etc.
• Maintain systematic up-to-date filing and tracking systems
• Maintain and update Executive Committee and Department Heads’ personal files kept in the General Manager’s office
• Maintain and update Executive Committee and Department Heads’ leave record
• Prepare monthly financial data reports
• Maintain confidentiality of sensitive matters/issues
• Manage and upkeep the functionality and cleanliness of the office
• Ensure adequate stock of office stationery
• Maintain a high level of professionalism and project a positive image of the organization.

Other Responsibilities

• Maintain complete knowledge of all F&B services, contents & preparation methods, outlets, and hotel services/features
• Be fully conversant with hotel fire & life safety/emergency procedures
• Attend all briefings, meetings, and training as assigned by management
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the Management

Qualifications

• At least bachelor’s degree
• At least 5 years’ experience in executive secretarial work with multinational companies.
• Effective telephone communication skills, and above average proficiency in MS Office applications such as Word, PowerPoint, and Excel. 
• Above average fluency in English (written and spoken).
• Must currently hold the role applying for.
• Must have a stable career history
• Trackable references to support the role applied for.

Additional Information

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