People Partner - Bilingual (English/Spanish)

Company Description

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.  

Job Description

THE POSITION:

The People Partner position is responsible for leading HR-related duties on a professional and confidential level at the EVERSANA warehouse facilities located in Memphis, TN. The primary HR areas of focus include, but are not limited to, the following: employee relations, payroll and benefit administration including employee support, workers' compensation, onboarding and offboarding experiences and employment law compliance both locally and federally, as appropriate.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:

• Collaborate with Director of HR and the Channel Business Unit to determine the annual business goals/needs and to determine how the People Partner position supports those priorities.
• Ensure full understanding of EVERSANA Total Rewards programs including base pay, variable pay and benefit offerings as those apply to different positions.
• Manage all employees' questions including an accurate and timely response to each employee on a daily basis in both English and Spanish
• Recommend and implement process improvement ideas for processes, people and technology issues as they relate to HR and to the Channel Business Unit of EVERSANA.
• Collaborate across EVERSANA to ensure knowledge sharing of best HR practices.
• Partner with third parties (such as worker's compensation, etc.) and also partner with other business areas within EVERSANA (payroll, as an example) to ensure key stakeholder buy in where applicable. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

EXPECTATIONS OF THE JOB:

• Hours: this is a full-time, exempt position where the hours may vary given the work and business needs. 
• Location: This position works 100% on-site at the EVERSANA warehouse facilities in Memphis, TN
• Travel: this position will not normally travel; however, it may need to be available to travel in certain circumstances such as an all-HR meeting

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.

An individual in this position must be able to successfully perform the expectations listed above.

Qualifications

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

• Education: Bachelor's degree, preferably in management, human resources, or another related field
• Experience and/or Training:
  • 5+ years of previous HR experience in human resources as a coordinator, associate, generalist or above, including all HR facets of the job
  • 1+ years of previous experience in a manufacturing or 3PL warehouse environment in an HR role
  • Understanding of HR best practices and employment laws, including federal and local regulations
  • Proven experience in employee relations and conflict resolution
  • Familiarity with payroll processes and benefits administration
• Skills and Abilities:
  • Bilingual fluency in English and Spanish for written and verbal communication required
  • Strong interpersonal and communication skills, with the ability to interact effectively with employees at all levels
  • Strong organizational and time management skills, with the ability to manage multiple shifting priorities
  • Ability to maintain strict confidentiality and handle sensitive information with discretion
  • Excellent negotiation and conflict resolution skills
  • Strong analytical and problem-solving skills  
  • Ability to act with a strong sense of integrity and professionalism at all times
• Technology/Equipment: 
  • Proficiency in HR software and data management systems
  • Proficiency in Microsoft Office suite (Outlook, Teams, Excel, Word, etc.)

PREFERRED QUALIFICATIONS:

• Experience and/or Training: 
  • 1+ years of experience as an HR Partner or equivalent title preferred
  • Previous experience in managing HR-related projects and initiatives a plus
• Technology: Strong preference is given to extensive previous HRIS experience such as UltiPro/UKG, WorkDay, etc.
• Certifications: Professional HR certifications such as PHR, SPHR, or SHRM-CP/SCP a plus

PHYSICAL/MENTAL DEMANDS AND WORKING ENVIRONMENT:
The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.

Additional Information

OUR CULTURAL BELIEFS:

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and empower others to act now.

Grow Talent I own my development and invest in the development of others. 

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful and timely dialogue.

Embrace Diversity I create an environment of awareness and respect.

Always Innovate I am bold and creative in everything I do.

EVERSANA is committed to providing competitive salaries and benefits for all employees. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). EVERSANA reserves the right to modify this base salary range at any time.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [email protected].

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