People Ops Specialist

Job Description:
A People Operations Specialist provides administrative and operational support for our global employees for all people related functions and requests. The role is responsible for HR coordination activities, such as interpreting and executing HR policies and procedures, facilitating onboarding and offboarding activities, HRIS maintenance, compliance tracking and benefits administration.
Who you're committed to being:

• Being the local face of the People Operations team!
• Be committed to providing exceptional, culture- and values-aligned customer service.
• Be well-organized and methodical in your approach to problem solving.
• A lifelong learner; welcome and look for diverse perspectives and opinions because they enhance our decisions.
• Be a proactive communicator and change agent.
• Applies judgment and empathy as both a team member advocate and company champion.
• Think globally across all functions to support our Pluralsight's international workforce.
• You are committed to confidentiality and integrity when handling sensitive employee information.

What you'll do:

• Provide timely and accurate resolution to routine queries from employees across all HR functions, including benefits and perks, time off and leave, policies and compliance
• Ensure the delivery of critical people operations processes by becoming a subject matter expert in our HRIS platform to enact employee changes, including hires, departures, job changes and reorganizations, ensuring high degree of accuracy and confidentiality
• Enhance and maintain tools and resources (e.g., SOPs, job aids, FAQs) to facilitate process integrity and self-service capabilities
• Support the integrity of our data by running regular audits and reporting
• Develop a close, consistent, and highly effective working relationship with the rest of the People Operations team to drive a positive internal customer experience
• Assist with ad-hoc global projects and other tasks as necessary, in support of People team strategic initiatives, to help the organization scale and achieve business results

Experience you'll bring:

• Experience with Google Applications (Gmail, Docs, Sheets, Slides); HRIS (particularly Workday) experience is a plus
• Experience in Zendesk or any ticketing tool is preferred.

Requirements:

• 1-2 years of minimum experience in HR operations and Employee Life-Cycle.
• Bachelor's Degree as minimum qualification is required.
• Outstanding interpersonal and communication skills, with genuine desire to provide a positive internal customer experience
• Proven commitment to maintaining strict confidentiality and professionalism regarding sensitive employee issues and information
• Ability to multitask, embrace change, and (re)prioritize in a fast-paced, dynamic environment
• Must be a self-starter, have a strong work ethic, and have a team-oriented, no-job-is-too-small attitude.
• Comfort with data reporting, plus unwavering attention to detail

Travel Requirements:
While Pluralsight operates under a remote and hybrid work model, we believe that in-person connection and collaboration are important. Recurring travel to our HQ in Utah may be required depending on the role and team member location.
Why you'll love working here:

• We're hybrid-friendly
• We're mission driven and guided by our culture pillars
• We have a strong commitment to diversity and belonging
• We cultivate a culture of trust, autonomy, and collaboration
• We're lifelong learners and champion team member growth and advancement
• We've got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO and Summer Fridays, wellness reimbursements, Pluralsight subscription, professional development funds and more.

About us:
We're Pluralsight, the technology workforce development company that helps teams build better by knowing more and working better together. Using our Skills, Flow, and Cloud product, teams can develop critical skills, improve processes and gain data-driven insights.
We're a community of growth seekers and lifelong learners who are out to do big things that make a difference in people's lives, and we're looking for curious, talented people to join us. Our culture of trust, autonomy, and genuine collaboration create an environment where you'll grow as a human and as a professional. Because to us, your growth is our growth, and vice versa.
Physical and Mental requirements
Work is performed in an office (or home office) environment and requires the ability to operate standard office equipment and keyboards. Sedentary work. Repetitive work. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
EEOC Statement
Bring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age or protected veteran status. Pluralsight will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Please visit the bottom of our website to learn how to request an accommodation.
For more information on Pluralsight's commitment to building a more diverse and inclusive workforce, please review our most recent Diversity, Equity, Inclusion and Belonging report here.
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