HR Business Partner

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Chennai, Tamil Nadu
Software
The Role

DevRev

DevRev’s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform.
Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI.
Headquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. We are also honored to be named on the Forbes 2024 list of America’s Best Startup Employers. Founded in October 2020 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS.

The Role

We are seeking a dynamic and experienced HR Business Partner to join DevRev's People Ops (aka HR) team. Based in one of our three offices in India, this role will serve as a sounding board, coach, and counselor by being the primary partner for certain functional leaders and their teams globally. The ideal candidate will bring strong ability to see patterns, diagnose issues, and recommend and develop both immediate and long-term solutions and mechanisms to foster a positive and inclusive work culture. In addition, they will also bring HR technical expertise in atleast of the HR functional areas (talent management, total compensation, employee experience, learning & development etc.) in order to be able to design and implement HR solutions to achieve business success. 

This role will require you to roll up your sleeves and engage on a hands-on basis. High business acumen, emotional intelligence (EQ), manager coaching and written and verbal communication skills are essential for success in this role. 

Qualifications:

  • Bachelor’s degree in Human Resources, Business Administration, or a related field.
  • 8+ years of progressive experience as a HRBP in the technology industry.
  • Strong knowledge of the dynamics of a sales organization, including incentive structures, performance metrics, and a results-oriented culture.
  • Excellent communication and interpersonal skills, with high EQ
  • Demonstrated HR business partnering experience supporting global executives/senior business leaders
  • Ability to build strong trusted working relationships and networks across all levels of the organization, including remotely.
  • Strong knowledge of global labor laws and HR best practices.
  • Data driven with the ability to work independently and collaboratively in a fast-paced, dynamic environment.

Culture

The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth’s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers. 

That is DevRev! 

The Company
HQ: Palo Alto, CA
127 Employees
On-site Workplace
Year Founded: 2020

What We Do

DevRev is a business software company that brings developers (dev) and customers (rev) together in the era of product-led growth. The company is building an API-first dev-centric CRM that leverages data, design, and machine intelligence to empower devs to build, support, and grow their revs. In times of anemic NPS and high customer churn, DevRev strives to create the world's most customer-centric companies led by happy developers

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