People Operations Specialist

MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 10,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell.

We've raised $104 million in venture capital following a recent Series C funding round led by Bain Capital Ventures, Bessemer Ventures, August Capital, Amity Ventures, Ridge Ventures as well as CEO’s from GE, Twilio, Coupa, Toast and PagerDuty.

We’re seeking a People Operations Specialist to join our growing team to support various People programs and initiatives, including employee lifecycle and experience, benefits and compensation, and data management and reporting. We are looking for a motivated and energetic team player with a solid understanding of HR processes and tools, particularly when it comes to US-based employees.

Responsibilities:

• Manage employee processes globally and specific to the US, including onboarding, I-9 verification, and immigration-related issues, according to applicable programs and guidelines.
• Serve as the main point of contact for employee inquiries, providing timely and accurate information on policies, LOAs, and procedures. 
• Guide employees in understanding and applying corporate People Ops policies throughout all phases of the employee’s lifecycle.
• Provide professional administrative support to the business across various People Ops queries and processes, including supporting case management, reporting, updating employee records, etc.
• Continuously review People Ops programs, benefits, policies, and processes, and ensure documentation is up to date. Revamp all internal policies as needed to maintain compliance with legal regulations as they evolve.
• Assist in the development and communication of new policies and procedures, specifically as the company continues to build out its total rewards program.
• Work closely with the People Team, including HRBPs and Talent to align our People service delivery model with organizational goals and collaborate on cross-team projects. 
• Coordinate with HRBPs for performance review cycle and post-termination activities, including the preparation of all necessary documentation.
• Support/Assist on any other ad-hoc projects and tasks, as needed.

Requirements:

• Bachelor's degree in a related field, or the equivalent combination of education and experience.
• 1-2 years of experience in an administrative role in People Operations.
• Strong work ethic, attention to detail, and time management skills.
• Solid knowledge of HR policies and best practices.
• Excellent communication and interpersonal skills.
• Competencies with MS Office/GSuite, HRIS, and payroll systems.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to make the life of blue-collar workers easier worldwide by creating software that meets their needs and realities. Our product is truly life-changing for 80% of the workforce that doesn’t work behind a desk and needs enterprise-grade software at their fingertips.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.