People Operations Manager

Posted 2 Days Ago
Hiring Remotely in USA
Remote
Senior level
Information Technology • Software • Automation
The Role
The People Operations Manager oversees all people-related functions, including recruitment, onboarding, performance management, and compliance. They will enforce policies, manage employee records, drive engagement initiatives, and facilitate smooth onboarding processes, while collaborating with leadership to enhance HR strategies.
Summary Generated by Built In

Who we are: Magna Marketing is a digital transformation consultancy helping our clients with advisory and implementation of their most critical technology systems. Our mission is to create the most entrepreneurial technology services and advisory company in the world, giving our teammates the best possible opportunities in the market to grow their own part of the business and to grow as people.

About Us

Magna Marketing is a rapidly growing Digital Transformation consultancy specializing in implementations, advisory, & managed services associated with Salesforces'​ Data Cloud, AgentForce, Marketing Cloud, and Core CRM products. Having joined the Inc 5000 in 2023 and 2024, we are currently in a scaling-up phase of our looking to grow our business development team.

We focus tirelessly on helping our clients identify the areas of their business that could be positively impacted by technology, helping to save them both time and money. Additionally, we help our clients identify ways they can utilize technology to improve their customer experiences, driving loyalty, cross-sell opportunities, and ultimately revenue per customer.


The Role


The People Operations Manager is responsible for all people-related functions at Magna. This includes but is not limited to hiring, onboarding, policy implementation, performance management, and offboarding. The People Operations Manager will work closely with the Director of Operations and the Executive Leadership team.


Responsibilities

Manage the entire employee lifecycle, including:

  • Recruitment & Hiring
  • Onboarding and ordering new equipment, and training
  • Performance Management
  • Offboarding
  • Policy Implementation and Enforcement
  • Maintain employee records and ensure compliance with local, state, and federal regulations
  • Run background checks
  • Manage offshore VISA and H1Bs
  • Manage 
  • Develop and implement strategies to improve employee engagement and retention
  • Oversee the performance review process
  • Manage employee relations issues, including performance improvement plans (PIPs) and terminations
  • Coordinate building the company handbook with all employee policies, company values, and expectations
  • Facilitate all onboarding steps for new resources, including ordering company technology, walking through insurance benefits, and setting up their 401k


Required Skills

  • 5-7 years of experience working in Human Resources, preferably in a professional services company
  • Extensive experience in all areas of HR, including hiring, onboarding, performance management, and offboarding
  • Excellent leadership, interpersonal, and communication skills
  • Innovative and entrepreneurial mindset
  • Effective written and verbal communication skills
  • Proven generalist HR and recruitment experience
  • Knowledge of HR responsibilities, systems, and procedures
  • Excellent time management skills and ability to multi-task and prioritize work
  • Attention to detail and problem
  • Strong organizational and planning skills

Non-Required Skills

  • Experience working with Lattice or other performance management software
  • Experience working with Greenhouse or similar HR recruiting platforms

Who you are: We are looking for highly motivated individuals who would like to be a part of something new. You should enjoy creating things from scratch & problem solving in general. As a member of our team, you will be on a fast track to taking on major responsibilities and learning how to build a business. This career track is meant to quickly guide new teammates to become senior leaders, either growing mastery over certain critical business functions or managing a team.

The Company
HQ: Brooklyn, New York
73 Employees
On-site Workplace
Year Founded: 2017

What We Do

Magna Technology Group is a leading Digital Transformation consultancy specializing in implementations, advisory, & managed services associated with the Salesforce Digital Suite of tools including Data Cloud, Marketing Cloud Engagement, Account Engagement, Loyalty Management, Personalization, Intelligence, B2C Commerce & B2B Commerce as well as Core Applications such as Sales & Service Cloud, Mulesoft, Automotive Cloud, Manufacturing Cloud, CPQ and Tableau. We are one of only 7 Full Stack Designated Marketing Cloud partners globally as well as a Crest Level Partner of Salesforce.

We focus tirelessly to helping our clients identify the areas of their business that could be positively impacted by technology, helping to save them both time and money. We pride ourselves on our ability to develop a deep understanding of our clients not only in terms of how they make and spend money, but also in terms of who they are, including their current headcount, bandwidth & skillsets, as we advise on how to get highest and best use of their cloud applications.

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