People Operations Generalist

What you'll be doing

At Future US, we know our People are the heartbeat of our organization. And we take that seriously in People & Culture (P&C) because we’re pretty lucky to support that! We are excited to add a People Operations Generalist to our New York team. 

 You will provide efficient P&C support while being the first contact, in a generalist capacity, for all employee HR-related questions. You will manage these inquiries, ensuring timely and accurate responses.

Excited to hear what you’ll do? Here’s what you can expect: 

• Ticketing System: Serve as the first contact for general queries through the People Ticketing system. Respond promptly and professionally with clear, accurate information. Escalate issues as needed and ensure users are informed of the next steps. Maintain a courteous tone, follow up, and close tickets once resolved
• Onboarding: Oversee the onboarding process for new hires, complete new hire onboarding meetings.
• Benefits Administration: Support employee benefits questions, support oversight of benefit plans, and support ongoing benefit discussions
• Employee Relations: be first contact for employee relations issues, advise management on best practices while administering P&C policies and procedures, and escalating where required
• HRIS Administration/Data Management: Maintain employee information, employee files, the recruitment system and documentation. Keep the system of record up-to-date and 100% accurate by administering changes and generating reports. Verify correct information with 3rd party providers. 
• Performance Management: Help promote and administer company performance management process, provide support for policy interpretations, and support managers and employees throughout the process
• Recruiting: You will also assist with recruiting efforts, supporting the business in sourcing and delivering talent for important roles.
• Compliance, Safety and Training: Ensure compliance with laws and regulations, maintain employee files, enforce safety policies and training programs, and deliver training as needed
• Payroll: Collaborate with the People and Payroll Generalist to ensure accurate and timely processing of payroll for US and Canada employees. Provide support as needed and actively participate in cross-training to develop a thorough understanding of payroll systems and processes.

Experience that will put you ahead of the curve

• A strong interest in Human Resources, 
• Passion for people, culture and recruitment
• Someone who is enthusiastic and determined
• Good organization and time management skills. 
• Disciplined with tasks and priorities
• Excellent communication and organizational skills
• Motivated to adapt and learn

What's in it for you

The expected range for this role is $65,000- $75,000

This is a Hybrid role from our New York Office, working three days from the office, two from home

… Plus more great perks, which include;

• Uncapped leave, because we trust you to manage your workload and time
• When we hit our targets, enjoy a share of our profits with a bonus
• Refer a friend and get rewarded when they join Future
• Wellbeing support with access to our Colleague Assistant Programmes
• Opportunity to purchase shares in Future, with our Share Incentive Plan

Internal job family level P6

Who are we…

We’re Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces.

We’ve got ambitious plans that further build on our growth momentum and unlock new opportunities – and we’re looking for driven people who want to be a part of it!

Our Future, Our Responsibility - Inclusion and Diversity at Future

We embrace and celebrate diversity, making it part of who we are. 

Different perspectives spark ideas, fuel creativity, and push us to innovate. That’s why we’re building a workplace where everyone feels valued, respected, and empowered to thrive.

When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It’s not just about what you bring to the table — it’s about making sure the table has room for everyone.

Because a diverse team isn’t just good for business. It’s the Future.

Please let us know if you need any reasonable adjustments made so we can give you the best experience!

Find out more about Our Future, Our Responsibility on our website.

#LI-Hybrid