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Navan is hiring a People Operations Coordinator to play an instrumental role in creating and maintaining an exceptional employee experience on a global scale. This role directly supports our values and culture by ensuring our HR operations run smoothly and effectively. You'll manage day-to-day global People operations, data integrity in our HRIS (Workday), and oversee our ticketing request queue (JIRA). This is a hands-on, tactical role that spans all stages of the employee lifecycle, offering tremendous opportunities for learning and creativity in a fast-paced, dynamic environment.
What You’ll Do:
- Act as the first point of contact for all People-related inquiries, ensuring timely, accurate responses.
- Provide queue management for internal and external employee inquiries through JIRA and escalate complex issues as necessary.
- Manage employee data changes and audits in Workday, maintaining data integrity and compliance.
- Oversee onboarding tasks (background checks, work authorization), offboarding processes, and the contingent worker program.
- Draft employment-related letters, agreements, and contracts as needed.
- Support compliance efforts by tracking training completion, managing outstanding employee tasks, and overseeing audit dashboards.
- Develop and maintain internal resources and knowledge base articles for employees.
- Assist with compliance audits, process improvements, and system updates
- Partner with the People team to identify and implement process improvements to enhance employee experiences.
What We're Looking For:
- 3 months - 1 year of experience in a similar role
- Familiarity with HR systems (Workday preferred) and case management tools (e.g., JIRA, zendesk, servicenow)
- Exceptional attention to detail and organizational skills with the ability to manage multiple tasks and prioritize effectively
- Proven track record of supporting HR processes, data management, and employee lifecycle activities
- A proactive mindset with the ability to prioritize and act independently.
- Excellent communication skills and a customer-service orientation.
Top Skills
What the Team is Saying
What We Do
Navan is the all-in-one super app that makes travel and expense easy so you can focus on being there, not getting there. Say goodbye to spending hours on the phone trying to change your flight or saving stacks of receipts to manually input expenses. From EAs and finance teams to travel managers and employees, Navan empowers people to focus on the things that matter most to them — all while providing companies with real-time visibility, savings, and control.
Navan’s investors include visionaries like Andreessen Horowitz, Lightspeed Ventures, Greenoaks, Zeev Ventures, and entrepreneurs Lee Fixel, Adam Bain, and Elad Gil. In Oct 2022, Navan announced its Series G upround at a post-money valuation of $9.2B to help accelerate future growth plans.
In April 2023, Navan expanded in the Indian market with the acquisition of Tripeur, a modern, people-centric corporate travel and expense management company. The group’s fifth acquisition in under two years, Tripeur joined the Navan Group alongside Spanish meetings and events specialists, Atlanta Events & Corporate Travel Consultants; Berlin-based modern travel management company, Comtravo; leading Scandinavian travel agency Resia AB; and London-based high-touch TMC, Reed & Mackay.
Why Work With Us
At Navan, we’re never satisfied with the status quo, and we know breakthrough ideas come from diverse perspectives. We are committed to cultivating a workplace that reflects the diversity of the customers we serve while fostering leadership and innovation.
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Navan Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
In-person connections is the foundation of Navan, the connections forged through face-to-face interactions improve company culture and what we can achieve together. We operate on a hybrid working model, which we define as three days a week in-office.
