People Operations Coordinator

• Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worldwide.
• We are a global team, united by our desire to connect diverse people with common values for bolder impact. 

LET’S START WITH OUR VALUES

• Meaningful connections start with AUTHENTICITY
• We do our best work by being CURIOUS
• We grow by remaining DYNAMIC
• Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE 
• At the heart of great partnerships, we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a People Operations Coordinator, you will play a vital role in supporting the employee lifecycle processes. You will act as a key liaison between team members, managers, and the People team, and ensure smooth coordination of HR-related tasks, and uphold a high standard of service delivery. Your role is critical in creating a seamless employee experience by managing day-to-day operational activities with precision and care.

WHY DO WE WANT YOU

We are looking for impact-driven individuals passionate about helping Boldr grow and achieve our Purpose. We expect our team to become our ultimate partners in success by always giving 110% in everything, sharing their talents and quirks, and championing our core values: Curious, dynamic, and authentic. 

WHAT WILL YOU DO

• Process and coordinate employee contract extensions, ensuring timely documentation, approvals, and compliance with company policies.
• Preparation of paperwork such as contracts, separation documents, onboarding paperwork etc
• Create and update employee profiles in our People Ops system, maintaining accurate and complete records.
• Manage end-to-end offboarding processes, including offboarding documentation, system access removal, to provide a smooth and professional departure experience for employees.
• Respond to and resolve basic inquiries through our ticketing system, ensuring timely and accurate support for employee and manager needs.
• Responsible for the accuracy and integrity of employee records and data in the People Ops systems.
• Maintain general People Ops documentation and keep it up-to-date.
• Support other team members as needed to ensure the smooth operation of the People Ops department, or other People departments such as People Partners, TA, People Success, etc. 
• Collaborate with internal teams to identify process improvements and ensure operational excellence.
• Perform ad-hoc administrative support for People Team projects and programs.

YOU ARE… 

• Curious and authentic, just like us! #beboldr 
• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction.
• Highly organized, ensuring that all processes and documentation are accurate and compliant.
• Proactive in addressing challenges and finding solutions that align with business needs and employee expectations.
• A team player who will be comfortable working with HRIS systems, ticketing tools, and other digital platforms to manage workflows.

YOU HAVE… 

• Bachelor's/College degree in Human Resources, Business, or Organizational Development (preferred but not required)
• 6 -12 months of HR or administrative experience (preferred but not required)
• Familiarity with GSuite (Google Docs, Sheets, and Slides)
• Medium proficiency in English (verbal and written)
• Ability to quickly learn and adapt to new systems and processes
• Exceptional attention to detail, ensuring all tasks are executed with precision and accuracy.
• Motivated to make things work the best way possible, including recommending optimizations to our internal processes 
• Ability to identify and troubleshoot problems as they arise
• High degree of confidentiality and discretion

• Private Health Insurance
• Paid Time Off
• Work From Home
• Training & Development
• Mental Health Program
• Philhealth Coverage