People Operations Advisor

Posted 5 Hours Ago
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Chicago, IL
Hybrid
Mid level
HR Tech • Software • Travel
We empower people to meet in real life in an enjoyable and sustainable way using our innovative travel booking platform.
The Role
The People Operations Advisor at TravelPerk will support US employees throughout their employment lifecycle, ensuring compliance with labor laws, enhancing processes, and collaboratively managing employee experience. They will act as the main HR contact, facilitate onboarding/offboarding, and implement process improvements.
Summary Generated by Built In

About Us

TravelPerk is a hyper-growth SaaS business travel platform and a pioneer in the future of travel for work. Its all-in-one platform gives travelers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone.

TravelPerk has industry-leading travel inventory alongside powerful management features, 24/7 customer support, state-of-the-art technology, and consumer-grade design.

Founded in 2015 and headquartered in Barcelona, we’ve grown to over 1,400 people across Europe and North America. In 2022 we became a ‘unicorn’ and in 2025 we raised $200 million in a Series E funding round, increasing our valuation of $2.7 billion.

We’ve been winning awards too. Since 2023, we’ve been voted one of the best places to work, one of the fastest-growing apps and tech companies, and a leading pioneer of business travel.

These are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to get the most out of their travel

The Role:

At TravelPerk, we’re building a world-class team, and as a People Operations Advisor, you’ll play a key role in making that happen! You’ll be the go-to person for our US employees, supporting them across every stage of the employee journey—from onboarding to offboarding and everything in between. You’ll collaborate closely with recruiters, People Partners, and global teams to ensure seamless operations, compliance, and an outstanding employee experience. As we transition from a PEO model to directly managing employees, you’ll help shape how we scale our People processes in the US, making TravelPerk an even better place to work.

What You’ll Do:

  • Act as the main point of contact for HR-related queries, policies, benefits, and self-service tools (such as Zendesk and our internal knowledge portal).
  • Manage key employee lifecycle processes, including onboarding, offboarding, internal movements, and HRIS (HiBob) updates.
  • Ensure compliance with US labor laws, proactively addressing risks and policy updates.
  • Collaborate with Payroll, Benefits, Total Rewards, and external vendors to enhance processes and offerings.
  • Identify and implement process improvements to optimize efficiency and the employee experience.
  • Support the transition from a PEO to direct employment, ensuring a smooth shift for employees.
  • Support and lead strategic projects such as the transition from a PEO to direct employment and M&A integration, ensuring a smooth shift for employees.
  • Provide mentorship and guidance on US-specific operations and compliance.

What You’ll Bring:

  • 3+ years of People Operations experience in a multinational environment.
  • Strong knowledge of US labor laws, compliance best practices, and risk mitigation.
  • Hands-on experience with HRIS systems (e.g., Bob) and employee lifecycle management.
  • Excellent organizational, communication, and problem-solving skills.
  • Tech-savvy, adaptable, and proactive in identifying improvements.
  • High ethical standards and ability to handle confidential information.
  • Experience with M&A activities and payroll operations is a plus.
  • A strategic mindset with the ability to balance execution with long-term vision.

What do we offer?

  • 💰 Competitive compensation, including equity in TravelPerk
  • 🌴 Generous vacation days so you can rest and recharge
  • 💊 Comprehensive benefit plans covering medical, dental, vision, life, and disability with coverage from your start date
  • 💼 Financial benefits like 401k or Roth with company matching, and HSA or FSA plan
  • 💪 Subscription to Wellhub, the gym benefit
  • 👶 Family services that include adoption benefits and paid parental leave from 12 to 16 weeks
  • 🏢 Global presence and hybrid working style
  • 🥳 Unforgettable TravelPerk events, including travel to one of our hubs
  • 📚 Learning and professional development opportunities
  • 💙 iFeel - a mental health support tool with access to therapists year round
  • 📈 Exponential growth opportunities
  • 🫶 16 paid hours per year to volunteer for a cause of your choice
  • 🌎 "Work from anywhere" allowance of 20 working days per year

Compensation

Compensation for this role is a combination of salary and stock options. The anticipated base salary range is $67,000 - $79,000 per year. Actual compensation may vary based on specific qualifications, experience, and other job-related factors.

How we work
Our Vision is for a world where TravelPerk is the platform for human connection in real life (IRL). We take an IRL-first approach to work, where our team works together in person 3 days a week. For roles in Customer Care, this can be up to 5 days per week in the office. As such, this role requires you to be within commuting distance of our hubs. We fundamentally believe in meeting in real life to improve connectivity, productivity, and creativity, ultimately making us a great workplace.

At TravelPerk, we prioritize experience and potential over academic qualifications for this role. We believe that talent and ability aren't always reflected in formal credentials.

TravelPerk is a global company with a diverse customer base—and we want to ensure that the people behind our product reflect that. We're an equal opportunity employer, meaning you're welcome at TravelPerk regardless of your appearance, where you're from, or anything else that makes you.

All official communications will come from email addresses ending in @travelperk.com, our main social channels, or verified recruiters on LinkedIn linked to our official accounts.

Top Skills

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The Company
HQ: Barcelona, Barcelona
1,300 Employees
Hybrid Workplace
Year Founded: 2015

What We Do

We're TravelPerk, a hyper-growth SaaS platform offering companies a one-stop-shop for booking, managing and reporting business travel.

Our aim is to revolutionize the $1.3 trillion business travel market by combining an unrivaled choice of travel options with a powerful booking and management platform, and 24/7 customer support. We’ve become the leading all-in-one travel management solution.

Founded in 2015 and headquartered in Barcelona, we’ve grown to over 1200 people in 9 offices across Europe and North America. In 2022 we became a ‘unicorn’ and in 2024 we raised $104 million in additional investment, with a total valuation of $1.4 billion.

We’ve been winning awards too. We’ve been voted one of the best places to work, one of the fastest-growing apps and tech companies, and a leading pioneer of business travel.

These are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to supercharge their corporate travel.

Why Work With Us

We are a values-driven company—we walk the talk and build teams based on how someone aligns with our values. We believe in creating impact over effort, acting as owners, and in building meaningful and inspiring careers. TravelPerk is more than a travel company, it's a place where people believe in in-real-life interaction and enjoy being together.

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TravelPerk Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Our company's purpose is to connect people in real life and we believe in practicing what we preach! We are an In Real Life first company and have a hybrid work structure with the expectation that team members are in office at least 3 days a week.

Typical time on-site: 3 days a week
HQGlobal Headquarters - Barcelona
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