People Experience Manager

Company Description

At Docplanner Group, we’re on a mission to help people live longer, healthier lives. As the world’s largest healthcare platform, each month, we connect 24 million patients with 280k doctors across 13 countries (through brands like ZnanyLekarz, Doctoralia, MioDottore, DoktorTakvimi, and jameda). Our marketplaces, SaaS and AI tools simplify daily tasks and help doctors, clinics and hospitals work more efficiently, so they can focus on what really matters: caring for their patients.
Learn more about our products here: pro.doctoralia.es

Why join us?

📊 Real impact – We help doctors help patients. Your work truly makes a difference.

📈 At scale, yet agile – 3,000+ employees, but still fast, flexible, and hands-on.

💰 Pre-IPO & growing – We’re backed by leading VC funds including One Peak Partners, Goldman Sachs Asset Management, and Point Nine Capital, raising a total of approx. €400m to date. Now, we’re focused on profitability and IPO preparation. It’s an exciting time to join us.

✨ Shape the future, sustain growth – Make a difference now *and* build for long-term success.

Job Description

The People Experience Manager for Colombia will play a pivotal role in elevating the HR function to support our country's growth objectives. This role requires a strong HR leader to deploy HR processes, enhance team performance, coach leaders and address key recruitment and retention challenges.

How You’ll Contribute: 

• Ensure proactive and timely execution of the country Headcount Plan, balancing speed and quality in talent acquisition.
• Implement and standardize effective HR policies and processes that align with our growth strategy and global PX system (including talent acquisition, performance management and talent management, among others).
• Coach and collaborate with Colombia’s leadership team to align HR strategies with organizational goals while providing expert advice on people matters.
• Develop and implement programs to improve the employee lifecycle, impacting turnover.
• Act as a strategic advisor on organizational development and employee engagement.
• Manage labor affairs in collaboration with the legal team and external vendors.
• Build and develop a high-performing local PX team.

Qualifications

What We’re Looking For:

• Bachelor's degree in Business Management, Industrial Engineering, Psychology, Law or a related field.
• At least 6 years of HR experience, including 3 years in a senior HR role within a high-growth or scaling organization.
• Proven success in optimizing HR functions, addressing recruitment and retention challenges, and leading cultural transformation.
• Fluent in spoken and written English.
• Results-oriented, hands-on and proactive.

Location: we can hire hybrid in Bogota, Colombia. 

Additional Information

What to Expect from Our Hiring Process 

We like to keep things transparent and efficient! Here’s what the process usually looks like (though it might vary slightly depending on the role):

1️⃣ Intro Chat – A first call with our Talent Partner Giuliana to explore mutual fit around relevant skills, value alignment, and motivation. 

2️⃣ SHL assessment (a numerical reasoning assessment - standard practice for our hires)

3️⃣ Hiring Manager Interview – A deeper dive into your experience and aspirations with your future manager Rafael Montoya (Country Manager Colombia), who you’ll be reporting to in this role. Take this chance to ask anything on your mind—it’s just as much about making sure we’re the right fit for you, too. 

4️⃣ Additional Interview - with Rodrigo Adanya, Deputy Chief People Officer. 

5️⃣ Business Case – Dedicated prep time to showcase your problem-solving and strategic thinking, followed by a collaborative session with the hiring manager and team to walk through your findings together. 

6️⃣ References & Offer!

Why You’ll Love It Here

💙 Global Benefits – No matter where you are, you’ll have access to:

• Healthcare insurance – so you can focus on what matters.
• Wellness that works for you – from gym memberships to mental health support, we’ve got you covered.
• Time off that counts – whether it’s a vacation, your birthday, or just a day to recharge, we believe in balance.
• ESOP (Employee Stock Ownership Plan) after 6 months with us—because we believe in sharing our success!

📍 Local Perks – Depending on your location, you will be entitled to local benefits like meal vouchers (ticket restaurant), transport allowances, or extended parental leave.

🚀 Career Growth – We’re growing, and so can you! You’ll find lots of chances to learn, develop, and explore new paths—whether within your team or through cross-functional projects.

🌎 A Truly Global Team – Work with talented people from all over the world in a diverse and inclusive environment.

⏳ Flexibility That Works for You – Remote work and flexible hours aren’t just buzzwords here. While the extent of flexibility depends on your role and team, we value results over rigid schedules. Prefer an office setting? You're welcome at any of our hubs in Barcelona, Warsaw, Curitiba, Rio de Janeiro, Mexico City, Bogotá, Munich, Rome or Bologna.

Please note: At this time, we are not able to sponsor visas for this position. To apply, you must already have the legal right to work in your country of residence or the location of the role.

What We Believe In 

At Docplanner, our values guide everything we do:

📊 Focus on results – we're here to make an impact.

🧠 Think like an owner – take responsibility, drive outcomes.

✂️ Keep it simple, keep it lean – smart solutions over complexity.

🔊 Be respectful and radically honest – openness builds trust.

📚 Learn and be curious – growth is part of the job.

Don’t just take our word for it—check out our Glassdoor to hear what our people say!

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We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all walks of life, regardless of gender, disability, or background, and are dedicated to fostering an inclusive workplace where everyone feels valued and empowered to contribute.