People & Culture Generalist

THE ROLE

The People & Culture Generalist provides day-to-day HR support across the company, ensuring a consistent and compliant employee experience. This role supports first-line employee relations, policy application, health and safety coordination, and the smooth execution of core HR processes. The Generalist acts as a go-to resource for employees and leaders, helping to maintain a workplace that is respectful, legally compliant, and well-organized. In addition to HR responsibilities, approximately 20% of this role includes general office administration to help maintain a functional and welcoming work environment.

A DAY IN THE LIFE

Our workplace is dynamic, supportive, and entrepreneurial in spirit, and we pride ourselves on being a collaborative, open-minded, and imaginative team. On a day-to-day basis, the People & Culture Generalist will:

• Respond to employee and manager inquiries regarding HR policies, procedures, and general support.
• Support employee relations by documenting and escalating issues as appropriate.
• Ensure compliance with employment standards and coordinate company-wide policy updates.
• Track and support health and safety training and initiatives across departments.
• Support the administration of key HR processes, including onboarding, offboarding, changes to employment, and employee file management.
• Identify opportunities to improve, streamline, and automate HR workflows and administrative processes.
• In partnership with People & Culture leadership, helps drive performance review and engagement survey cycles throughout the year.
• Assist with the coordination of compliance training (e.g., harassment prevention, health and safety).
• Partner with payroll, IT, and other cross-functional teams to ensure a smooth employee lifecycle experience.
• Support administrative tasks, including ordering, receiving and replenishing office snacks and supplies and coordinating general office upkeep.
• Assist with internal communications and occasional employee engagement activities.

YOUR QUALIFICATIONS

• 2-3 years of experience in a People & Culture Generalist (or similar HR) role.
• CPHR or equivalent designation is considered an asset.
• Strong knowledge of employment legislation across Canada, including province-specific standards.
• Demonstrated experience handling employee relations matters with professionalism, empathy, and discretion.
• Familiarity with health and safety policies and compliance practices.
• Proficiency in Google Workspace (Gmail, Drive, Docs, Sheets, etc.).
• Experience working with an HRIS or employee data system.
• Highly organized with strong attention to detail and the ability to manage multiple tasks and deadlines.
• Clear and professional communication skills, both written and verbal.
• Comfortable handling confidential information with sound judgment.

YOU ARE ALSO SOMEONE WHO:

• Thrives in a fast-paced, evolving environment and can shift priorities with ease.
• Approaches challenges with a solution-focused, hands-on mindset.
• Builds trust quickly and is approachable and supportive with employees at all levels.
• Remains calm, composed, and respectful during sensitive or difficult conversations.
• Is proactive, resourceful, and works well independently while collaborating effectively with the broader team.

YOUR JOURNEY WITH HERSCHEL SUPPLY

The annual salary for this role falls within the range of $60-75,000 CAD. We welcome diverse talents, and if you don't feel like you tick all the boxes yet in terms of experience, we'll consider adjusting the scope of work and salary range to align with your individual strengths. In addition to base salary, here are just a few of the additional perks we offer to our valued team members as part of our comprehensive total compensation package:

• Health benefits
• Competitive vacation policy
• Maternity leave top-up for birthing and non-birthing parents
• Employee assistance program
• Professional development subsidy
• Product discounts and giveaways
• Free fruit, snacks & hot and cold beverages
• Weekly happy hour
• A dog friendly office
• Various fun events throughout the year