People Business Partner / Team Leader

Posted 2 Days Ago
Be an Early Applicant
Leicester, Leicestershire, England
Senior level
Fintech • Payments • Financial Services
The Role
The HR Business Partner / Shared Services Manager will lead HR services, align HR strategies with business goals, manage the Shared Services team, implement HR initiatives, improve HR processes, and provide expert guidance on employee relations and legal matters.
Summary Generated by Built In

Are you ready to lead and deliver impactful HR services in a dual capacity? We have an exciting opportunity for a skilled HR professional to take on a unique hybrid role, combining the strategic influence of an HR Business Partner with the operational leadership of a Shared Services Manager.

As the HR Business Partner and Shared Services Manager, you will play a pivotal role in shaping the HR landscape across the organisation. This is a dynamic position where you will:

  • Act as a trusted adviser to senior leaders, aligning HR strategies with business objectives to drive performance, engagement, and growth.

  • Lead and manage the HR Shared Services team, ensuring efficient delivery of core HR KPIs and SLAs.

  • Partner with stakeholders to design and implement strategic HR initiatives, including workforce planning, talent management, and organisational change projects.

  • Champion continuous improvement in HR processes, leveraging technology and data to enhance service delivery and decision-making.

  • Provide expert advice on complex employee relations matters, employment law, and best practices.

What you’ll be doing:

  • Develop strong relationships with key stakeholders to influence and shape the people agenda.

  • Oversee the day-to-day operations of the Shared Services team, ensuring accurate, efficient, and customer-focused HR service delivery.

  • Analyse HR metrics and insights to inform strategies that support business priorities.

  • Lead projects to streamline and enhance HR processes, ensuring compliance with legal and policy requirements.

  • Act as an escalation point for sensitive or complex HR issues, providing solutions that align with organisational values and goals.

What we’re looking for:

  • Proven experience in both HR Business Partnering and managing HR Shared Services or operations.

  • Strong leadership skills with a track record of managing and developing high-performing teams.

  • In-depth knowledge of employment law and HR best practices.

  • Excellent communication and relationship-building skills, with the ability to influence and collaborate at all levels.

  • A proactive, solution-focused mindset, with the ability to balance strategic and operational priorities.

What we offer you:

  • A supportive and collaborative work environment where your ideas make an impact.

  • Opportunities for professional growth and development.

  • Competitive salary and benefits package.

If you’re passionate about combining strategic HR leadership with operational excellence and thrive in a fast-paced, people-focused environment, we’d love to hear from you.

Apply today and help us shape the future of our people and our business!

The Company
HQ: Leicester
552 Employees
On-site Workplace
Year Founded: 1991

What We Do

Mattioli Woods is a leading UK provider of wealth management and employee benefits. We pride ourselves in building long-term relationships to provide trusted advice, high standards, and a personalised delivery.

We provide our clients with an all-embracing and integrated approach that is designed to develop a clear strategy for financial plans, supported by sound investment and taxation initiatives. Our clients want to be confident in the advice we give and for strategies to be administered quickly and efficiently. Our employee benefit solutions (whether off the shelf or designed especially for your business) will help to achieve the right mix to attract, motivate, retain, and engage the best team.

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