Pension Knowledge and Capability Advisor

Posted 4 Days Ago
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Darlington, Durham, England
Mid level
Fintech • Payments • Financial Services
The Role
The Pensions Knowledge and Capability Advisor will support the delivery of a technical knowledge framework, improve administration processes, and ensure compliance with pension scheme rules. The role involves report writing and effective communication skills to develop colleagues and enhance service delivery across Railpen.
Summary Generated by Built In

An exciting opportunity has arisen to join our Benefits Governance and Standards team as a Pensions Knowledge and Capability Advisor based in Darlington, hybrid working, on a permanent basis.

Who we are

Railpen is responsible for the safekeeping and investment of around £34 billion in assets and the administration of several pension schemes, including the Railways Pension Scheme, one of the UK's largest and longest established pension funds.

Our heritage of looking after the pension needs of the rail industry and its employees gives us our name and our unique outlook on how we serve our members. Railpen takes a holistic view, focusing on how we serve members today and how we can positively impact the communities and the world they will retire into.

Our values of integrity, community and alignment are the guiding principles that influence our behaviour. They help us make decisions and shape our relationships with others. They’re what we stand for. 

The role 

The role of the Pensions Knowledge and Capability Advisor is to support the delivery and maintenance of the technical knowledge and capability plan and framework. The framework demonstrates understanding, competency, and areas for progression in each administration process. It also supports effective performance management in accordance with Railpen standards, the Customer Charter, and our member first vision. 

This role is not eligible for visa sponsorship. Applicants must have the legal right to work in the UK.

The person  

We are looking for someone who has demonstrable knowledge and experience of working within the pensions sector and associated administration, with an awareness of scheme rules and where escalations are required. This role requires somebody who has the ability to convert technical information into a useable and easily understood process. Effective report writing skills and communication skills, both written and verbal are key to this role.

The successful candidate will be passionate about developing colleagues across Railpen and comfortable in actively seeking and encouraging feedback, whilst challenging assumptions and established practices which may not align with scheme rules. You will be organised within your approach and have the ability to collaborate and offer support at all levels across Railpen.

What we can offer youRewarding you

  • A competitive salary (depending on experience)

  • 28 days annual leave plus bank holidays

  • Generous annual bonus plan

  • We provide membership of the Railways Pension Scheme, a Defined Benefit arrangement under which you get a pension for life and a lump sum when you retire, based on your length of service and pay

  • 4x Life Assurance cover

  • Colleague referral scheme

Heath & Wellbeing

  • Private Medical Insurance

  • Employee assistance programme

  • Health cash plan

  • Eye care vouchers

  • Flu vaccination

Lifestyle

  • We support hybrid and flexible working along with very generous family leave including 12 months full pay maternity leave and 6 months full pay paternity leave

  • Buy and sell holidays

  • Give as you earn scheme

  • Paid volunteering days

  • Flexible half days leave

  • Electric vehicle leasing

  • Cycle to work scheme

Next Steps

If you would like to apply, please click on the apply button or visit our Careers Page by 7th March 2025.

Railpen is committed to creating an inclusive and diverse environment, we value diversity and welcome people from all backgrounds and walks of life

The Company
London
556 Employees
On-site Workplace

What We Do

The Railways Pension Scheme is one of the UK’s largest and longest established pension funds. Railpen is responsible for the safekeeping and investment of around £34 billion on behalf of the scheme’s 350,000 members who are connected to the railway industry.

Railpen's purpose is to secure our members' future. To achieve this we invest the scheme’s assets to generate strong returns over the long term.

Our members and their employers trust us with this very significant responsibility. We are proud of this responsibility, take it very seriously, and are committed to, and passionate about, improving their future lives.

Generating the required returns is challenging. To be successful we must constantly strive to be considered a world-class asset owner by our stakeholders, with a proven track record of adding value for our members. This means we have to have excellent people, doing exemplary work, in every part of our business.

We use the size of our assets to invest wisely and influentially. Our convictions and a clear set of investment beliefs guide us through complex and changing markets. We’re not afraid to think innovatively or act boldly in the best interests of the members we are proud to serve

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