Who we are
At Frontiers we are on a mission to make all science open, enabling the research community to develop the solutions we need to live healthy lives on a healthy planet.
Frontiers is one of the world's most cited publishers. Our articles have been viewed more than 3.7 billion times, reflecting the power of research that is open for all.
Join the publishing revolution.
Follow the links below to learn more about our work.
https://progressreport.frontiersin.org/
https://www.youtube.com/watch?v=87ejFfnQzko
What we can offer you
We provide a range of benefits across our global locations, including but not limited to:
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4 additional wellbeing days in addition to existing annual leave allowance
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Access to learning platforms and dedicated learning & development time
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A range of wellbeing initiatives, including free online yoga classes and an employee assistance plan
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Employees can dedicate three days each year to volunteer
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Additional benefits depending on your location (e.g. pension plan and private medical care)
The Role
We are seeking a driven, new team member to join our Peer Review department. You will be contributing to making Science Open by ensuring the rapid dissemination of high quality and valid articles. Ensuring a timely and thorough review process for all submitted manuscripts within a portfolio of journals or journal sections and providing professional customer service to our authors, reviewers and editors, assisting them through the process and supporting them with their queries. Peer review needs to be efficient, rigorous, fair, constructive, accountable, and transparent for everyone involved.
What you will do
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Monitor the peer review process of manuscripts through the peer review platform.
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Respond to priority queries and manage delays relating to the review process from editors, reviewers, authors and colleagues in other departments.
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Carry out quality control checks to ensure rigorous peer review with no conflicts of interest.
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Collaborate with internal departments to ensure a smooth peer review pipeline, and provide recommendations for peer review process improvements or escalate to the Peer Review Manager as needed
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Proactively suggest data-driven recommendations for continuous workflow improvements to the Peer Review Manager
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Implementing and adopting process updates when approved by the Peer Review Manager
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Profile and invite appropriate reviewers and editors to participate in the peer review process on incoming manuscripts.
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Manage the manuscript pipeline holistically and solve blockers to ensure an efficient and seamless experience for editors, reviewers, and authors.
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Be accountable for your performance to individual and team targets.
Requirements
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Experience in an office environment, preferably in customer-facing roles
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Excellent communication and presentation skills both written and verbal (English language)
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A target driven and results oriented mindset, comfortable working in a dynamic environment.
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Highly organized and proactive in solving problems and delivering excellent sercive
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A team player mentality, at ease collaborating proactively with colleagues remotely, across a range of international settings.
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Able to work under tight deadlines whilst delivering a high standard of quality and accuracy
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Able to set priorities and work independently
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Growth mindset, embraces change with a positive attitude
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Upholds high standards of professionalism in the workplace
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Knowledge of customer relationship management (CRM) software such as Salesforce
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Awareness of and commitment to Frontiers’ mission would be an advantage
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Experience in publishing would be an advantage.
Apply now
Please click the 'apply' button on this page and submit your application in English.
Please inform us if you require any special accommodations to participate fully in our recruitment experience. You can contact us at [email protected] for any additional support.
Equal opportunity statement
Frontiers actively embraces diversity and is a safe and welcoming workplace. Recruitment is free from discrimination – including based on race, national or ethnic origin, age, religion, disability, sex, gender identity or sexual orientation. With employees from more than 50 different nations, our diversity creates vibrant teams and constantly challenges us to appreciate multiple perspectives.
Top Skills
What We Do
Frontiers is a leading research publisher. Our role is to provide the world’s scientists with a rigorous and efficient publishing experience.
Scientists empower society and our mission is to accelerate collaboration and discovery by making science open – enabling researchers to find the solutions we all need for healthy lives on a healthy planet.
Powered by custom-built technology, artificial intelligence, and a collaborative peer review, our community journals give experts in more than 1,800 academic fields an open access platform to publish high quality, high impact research.
Through our outreach work to build strong partnerships with businesses, policymakers, and educators, we’re leading the transition to open science.
For more information, visit: http://www.frontiersin.org
