Company Overview:
PartsBase Inc. is the world's largest online Aviation Marketplace and Community. Our global community is comprised of over 7,600 companies accessing our technology in over 217 countries & territories. We work with some of the biggest brands in aviation including Delta, Northrop Gruman, AvAir, Heico, Chevron, Air France Industries, and Air Australia.
PartsBase offers a FULLY remote environment where one can work at the forefront of where the aviation business meets technology. Imagine getting to work with peers worldwide, implementing business technology projects that challenge the boundaries.
Life at PartsBase:
One of the top benefits of working at PartsBase is the culture. We are a TEAM-focused organization, and everyone celebrates each other's successes. Our inclusive culture welcomes all employees and values their unique contributions to our success. Our clients tell us time and time again that our people set us apart from the competition. We naturally strive to hire the very best talent. The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.
Opportunity Overview
We’re looking for a results-driven Account Manager to focus on renewals, upselling, and cross-selling within existing accounts. You will foster strong client relationships, ensure successful renewals, and identify growth opportunities to increase account value.
What You’ll Do
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Manage Renewals: Proactively ensure client renewals and minimize churn.
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Drive Upselling & Cross-selling: Identify opportunities to upsell and cross-sell relevant products or services.
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Client Relationship Management: Build lasting relationships with key stakeholders and ensure customer satisfaction.
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Revenue Growth: Develop strategies to increase revenue from existing accounts.
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Collaboration: Work with sales and marketing teams to drive customer growth and align on strategies.
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Reporting: Track account health and provide regular performance updates.
What You Have
• 2+ years’ experience in sales and account management in a B2B SaaS
environment (aviation experience highly preferred)
• Excellent verbal and written communications skills
• Strong negotiation skills and ability to handle rejection
• Ability to be assertive and persuasive without being aggressive
• Strong problem-solving skills and the ability to think on your feet
• Strong organizational and multi-tasking abilities
• Persistence, resilience, and a results-driven mindset
• Active listening skills
• Ability to learn, reason and adapt quickly
• Quota carrying inside sales/business development experience
• Ability to work independently and as part of a collaborative team
• Written and spoken fluency in English
• Proficient in Microsoft Office Suite, Zoom, Oro (or similar CRM)
Who You Are
• Energetic
• Adaptable to fast paced environment
• Data/metric and goal driven
• Coachable
• Detailed oriented
• Strong negotiator and communicator
• Detail oriented
Benefits
• Medical
• Paid Holidays
• Medical Leave
• Paid Time Off
Top Skills
What We Do
PartsBase, Inc. operates the world's largest B2B online parts locator service for the aviation, aerospace and defense industries. As of today, our members do over 51,000 part searches a day and PartsBase.com receives over 2.8 million page views a month. Our membership is over 7,600 companies strong and usage spans over 200 different countries and growing.
