Payroll Specialist

Job Title: Payroll Specialist 
Location: DocGo HQ- 35 West 35th Street, New York, NY 10001 (Hybrid)
Employment Type: Full-Time, Salaried 
Benefits: Medical, Dental, and Vision (with company contribution), Paid Time Off, 401k 

Annual Salary Range: $62,400 - $70,000 
 
About DocGo: 

DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care.  

POSITION SUMMARY: 
Under the direction of the Director, Payroll, our Payroll Specialist will coordinate and participate in technical payroll accounting activities; participate in the preparation, maintenance, processing, analysis and auditing of manual and automated payroll data, information, records, and reports; and ensure accuracy and completeness of payroll transactions. This is a Full-Time role onsite within our NY (New York) corporate office with the possibility for a Hybrid schedule. 
 
Responsibilities: 

• Ensures accurate and timely processing of payroll for all exempt and non-exempt employees, ensuring accuracy and compliance with company policies and regulations; Calculate and audit wages, overtime, deductions, and benefits. 

• Maintain and update employee payroll records, including changes in salaries, tax withholdings, garnishments, and deductions. 

• Ensure compliance with federal, state, and local payroll regulations and reporting requirements. 

• Audit payroll records to source data, ensuring all employee changes are correctly reflected in the payroll software. 

• Manage Payroll distribution inbox and receive phone calls, field messages, respond to frequently asked questions, provide general HR and payroll information, and follow up on all phone calls and emails accordingly. Refers more complex questions to appropriate senior-level staff or management 

• Maintains the integrity and confidentiality of human resource and payroll files and records. 

• Assist with recording discrepancies and filing discrepancy form accordingly along with other payroll related forms and documents 

• Assist with any payroll-related matters including biweekly check distribution, pay discrepancies, garnishments, benefits, and onboarding issues with the payroll department 

• Assist with commission and bonus tracking and payment processing for staff each pay period 

• Complete income verifications, unemployment forms, garnishment responses, and other agency forms 

• Responsible for providing standard financial and payroll reports of employee data and metrics; Assist in monthly, quarterly, and annual payroll reconciliations, including W-2s and 941s. 

• Support Year-End Payroll processing activities (e.g., develop and provide payroll calendar, review year-end tax reports and administration of all year-end tax forms and data audits. 

• Perform other duties as assigned 

Requirements: 

• A Bachelor's degree (preferred) 

• Certified Payroll Professional (CPP) designation, or Fundamental Payroll Certification (FCP) a plus 

• Minimum of 3+ years progressive payroll related experience 

• Minimum of 5+ years multi-state and local payroll tax experience 

• Workday Payroll Processing experience or similar system experience – strongly desired. 

• Experience with OSV (One Source Virtual), ADP SmartCompliance, or other payroll taxation system preferred. 

• Knowledge of federal, state, and local payroll tax regulations necessary  

• Must be proficient in Microsoft Office Suite products and Advanced Microsoft Excel functions (VLOOKUPS. Pivot Tables and other formulas) 

• Must adapt to a dynamic, rapidly changing business environment. 

• Ability to multi-task and work within tight deadlines. 

• Detailed-oriented and excellent problem-solving skills. 

• Ability to work independently and collaboratively. 

• Ability to plan and organize workload with minimal supervision. 

• Excellent oral and written communications skills with a strong customer service orientation. 

KNOWLEDGE, SKILLS, AND ABILITIES: 

• Knowledge of payroll principles, multi-state tax laws, employee garnishments, regulations, reporting, and procedures. 

• Exhibits working knowledge of calculation of all components of payroll gross to net. 

• Knowledge of payroll concepts including pre- and post- tax benefits, deductions, and reporting. 

• Knowledge of federal and multi-state payroll laws, and general legal requirements for tax registration, reporting, and special pay requirements 

• Experience with payroll full process input-to-regulatory reporting reconciliations. 

• Experience with third-party payroll processing systems such as Workday 

• Understands banking concepts in the completion of payroll processing. 

• Strong knowledge of multi-state payroll taxes. 

• Strong attention to detail and excellent written and verbal communication skills. 

• Dependable, reliable, honest, and respectful of others 

• Maintains the highest levels of confidentiality. 

• Ability to use Microsoft Office products (w/ above average proficiency in Microsoft Excel). 

• Strong technology skills and ability to work in a primarily digital environment. 

• Adept at embracing technological changes in the workspace. 

• Capable of handling multiple tasks with varying priorities, processing high-volume transactional changes, staying focused, and working effectively.