Payroll Manager

About Accolade
Accolade (Nasdaq: ACCD) provides millions of people and their families with an exceptional healthcare experience that is personal, data driven and value based to help every person live their healthiest life. Accolade solutions combine virtual primary care, mental health support and expert medical opinion services with intelligent technology and best-in-class care navigation. Accolade’s Personalized Healthcare approach puts humanity back in healthcare by building relationships that connect people and their families to the right care at the right time to improve outcomes, lower costs and deliver consumer satisfaction. Accolade consistently receives consumer satisfaction ratings over 90%. For more information, visit accolade.com.

Role overview  

The Payroll Manager is responsible for leading Accolade’s US and Canadian payroll processing and operations.  We are seeking a leader for our payroll team who is a hands-on manager with experience using Workday and ADP Smart Compliance for planning and execution of bi-weekly payroll.

Our team is called People & Culture (P&C) instead of Human Resources because we are more than just your typical HR department - we’re a lean and mean team of tenacious, trusted advisors who deliver world class programs for the employees that are building Accolade into a great and enduring business focused on helping our customers’ employees and their families lead their healthiest lives and navigate very complex and costly healthcare decisions through empathy and technology.

A day in the life…

• Manage the day-to-day activities of the payroll operations team to ensure timely and accurate processing of payroll transactions including salaries, benefits, garnishments, taxes, and other deductions.  Serve as the escalation point for payroll-related inquiries, payroll discrepancies and payroll guidance to managers and employees.

• Ensure data integrity and confidentiality in payroll processing, working to implement best practices in payroll data management.

• Manage payroll tax filings, audits, and reporting, ensuring full compliance with statutory requirements.

• Collaborate closely with HRIS, People & Culture, Finance, and Legal teams to develop and implement efficient payroll processes that align with company objectives.

• Identify and drive improvements in payroll systems and procedures to enhance accuracy, efficiency, and scalability.

• Ensure payroll system is configured in compliance with federal, state, and local laws by establishing controls, monitoring results, and collaborating with other control partners.

• Partner closely with HRIS team to test system and process changes impacting payroll.

• Stay current with industry trends, best practices, and changes in payroll legislation to ensure the organization remains compliant and competitive.

• Collaborate with vendors to ensure maximum value, system performance and compliance with service level agreements.

• Manage the year end payroll processes for US and Canada ensuring completeness and accuracy.

• Oversee preparation and retention of payroll records and documentation in support of internal controls, audits and SOX compliance.

• Lead, manage and coach the payroll team to meet the evolving needs of our business and create an environment of individual and shared accountability.

• Other duties as needed.

What we are looking for…

• 5-7 years of progressive payroll experience in a complex corporation.

• Bachelor’s degree required, preferably with degree in HR, Accounting, Business, Finance or equivalent work experience.

• Must have experience with processing payroll using Workday.

• Experience managing payroll across all states and Canada, required (global experience a bonus). 

• 2+ years of payroll team management experience

• Experience with ADP Smart Compliance is a plus

• Excellent team building, mentoring, collaboration, and leadership abilities.  You demonstrate the ability to lead and motivate others in accomplishing goals and serve as a role model in creating a positive work environment.

• Demonstrated ability to quickly build relationships and influence others, regardless of level

• Strong interpersonal, communication, and presentation skills to interface between technical and non-technical personnel

• You’re a professional: You demonstrate the ability to exercise professional judgment and assume responsibility for decisions which have an impact on people, quality of service, and costs.

• You’re flexible: You prefer a fast-paced and dynamic environment and are agile and comfortable enough to keep up as plans change and evolve.

• You have a continuous improvement mindset. You look for ways to improve and promote quality and demonstrates accuracy and thoroughness in work output and decisions

• Certified payroll professional (CPP) is a plus

Benefits

• Comprehensive medical, dental, vision, life, and disability benefits, including access to Accolade Advocacy, Accolade Care, and Accolade EMO.

• HDHP medical plan with generous employer contributions towards an HSA

• 401(k) Retirement Plan with matching employer contributions

• Open Time Off

• Generous Holiday Schedule + 5 floating holidays

• 18 weeks of paid parental leave

• Subsidized commuter benefits programs

• Virtual access to coaching, self-care activities, and video-based therapy and psychiatry through Ginger

• 1 Volunteer days per year

• Employee Stock Purchase Plan (ESPP) w/ employee discount

Accolade is committed to being a company that embraces a hybrid work environment where employees can enjoy the best of both worlds - the flexibility to work from home and the opportunity to have a common place to connect, collaborate, and innovate with others in-person.  Our hybrid work model requires that employees who live within 40 miles of an Accolade office are required to be in the office for at least two days during the work week. Accolade will provide reasonable accommodation to qualified employees with disabilities or for a sincerely held religious belief.

Accolade is an Equal Opportunity and Affirmative Action Employer committed to advancing an inclusive environment for all qualified applicants and employees. We provide employment opportunities, without regard, to any legally protected status in accordance with applicable laws in the US. We are committed to help ensure you have a comfortable and positive interview experience. 

Accolade, Inc., PlushCare, Inc., and Accolade 2ndMD LLC will never ask you to pay to get a job. Anyone who does this is a scammer. Further, we will never send you a check and ask you to send on part of the money or buy gift cards with it. These are also scams. If you see or lose money to a job scam, report it to the Federal Trade Commission at ReportFraud.ftc.gov. You can also report it to your state attorney general.

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