Accolade
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The Senior Lifecycle Marketing Specialist will manage and execute omni-channel direct marketing campaigns, focusing on engaging members through various digital channels. Responsibilities include building campaigns in Braze, troubleshooting technical issues, ensuring email deliverability, and documenting marketing automation processes. Collaboration with product and marketing teams to improve campaign performance is essential.
The Outreach Specialist will manage member communications, educate them on services, triage calls, and coordinate care with the team. They will ensure a high level of member satisfaction through effective outreach, documentation, and follow-up, while meeting team targets.
Lead enterprise care business by aligning product strategy with corporate objectives, collaborating with cross-functional teams, and driving growth through innovative care management solutions. Responsible for defining vision, managing the roadmap, and tracking success metrics while fostering collaboration across teams in a fast-paced healthcare environment.
The Senior Lifecycle Marketing Manager will drive member engagement and retention through lifecycle marketing strategies across email and mobile channels, focusing on revenue growth and effective collaboration with various teams. Responsibilities include optimizing campaign effectiveness, utilizing data for continuous improvement, and enhancing customer interactions with healthcare services.
The VP of Customer Success will lead teams, develop and implement business strategies focused on customer satisfaction and revenue growth, and build relationships with clients in various segments. Responsibilities include overseeing customer success teams, engaging internal partners for effective material delivery, and facilitating cross-organizational collaboration to ensure customer success and operational delivery.
The Scheduling Coordinator at Accolade will coordinate virtual consults between members and medical specialists. Responsibilities include managing scheduling conflicts, maintaining communication with members and specialists, and ensuring consultations are completed efficiently. The role demands strong organizational skills, professionalism, and the ability to navigate multiple technology platforms while providing exceptional customer service.
The Senior Compensation Analyst consults on compensation practices, conducts job evaluations, analyzes market data for competitive pay positioning, and collaborates on compensation policies and plans. They support large-scale compensation projects and provide reporting and analytical support while partnering with Finance and leadership on incentive plans and equity compensation administration.
The Payroll Manager oversees the payroll processing and operations for Accolade in the US and Canada. Responsibilities include ensuring accurate payroll transactions, managing payroll tax compliance, collaborating with various teams to improve payroll systems, and leading the payroll team to meet business needs.
As an Outreach Specialist at Accolade, you will engage members to enroll in healthcare programs, educate them on service benefits, and provide high-quality member experiences through effective communication and support. You'll independently manage communication and meet qualitative and quantitative targets.
The Accolade Outreach Specialist engages members to promote Accolade services, ensuring they receive the right care. Responsibilities include educating members, collecting their history, providing concierge service, and managing communication tasks effectively while meeting qualitative and quantitative targets.
The Program Manager for Accolade will oversee the technical product management of the Accolade Cloud Platform, manage SCRUM team deliverables, facilitate communications between teams, and apply Agile best practices. Responsibilities include backlog ownership, developing schedules, and tracking metrics for product success.
The Senior Lifecycle Marketing Manager will develop and implement lifecycle marketing strategies to enhance member engagement through various digital channels. This role involves optimizing campaign performance, collaborating with cross-functional teams, and using data analytics to inform future marketing initiatives.
As a Software Engineer II on the Fossa Team at Accolade, you will design and implement complex systems and APIs in Python and Django, and develop web interfaces using React and NextJS for healthcare applications. You will collaborate with product and design teams, manage projects from prototyping to rollout, and ensure the application is maintainable and high-performing.
The Creative Marketing Manager will lead the creative direction for paid advertising campaigns and optimize the marketing site for growth. Responsibilities include managing creative assets, executing A/B tests, and ensuring high standards in design and user experience.
The Specialist, Local Support at Accolade provides concierge services to members by researching and recommending local healthcare providers and resources. Responsibilities include receiving requests, collecting medical records, facilitating scheduling, and following up to ensure service satisfaction, all while upholding the organization's mission and values.
The Software Engineer II at Accolade will design, implement, and maintain cloud solutions, manage AWS services, automate tasks using Python and Shell scripting, and ensure compliance with security policies. They will collaborate with teams to troubleshoot issues and contribute to best practices for cloud operations.
The Data Engineer III role at Accolade involves designing, implementing, and maintaining Databricks infrastructure for data analytics. Responsibilities include managing compute and storage resources, monitoring system performance, collaborating with data scientists and developers, and automating workflows to enhance efficiency.
As an Android Full-Stack Developer I, you will develop Android mobile applications and back-end API services, collaborating with an agile team to meet project goals, implementing new features, and conducting thorough testing to ensure high-quality deliverables.
As a Software Engineer I at Accolade, you will work within an agile team to design, construct, and maintain an industry-leading identity platform. Responsibilities include developing software solutions using cloud tools, with a focus on accessibility, usability, and security. You will support business-critical applications and contribute to a growing healthcare ecosystem.
The Operations Manager at Accolade is responsible for overseeing multiple teams, driving operational effectiveness, and ensuring high employee engagement. Key responsibilities include coaching team members, managing performance metrics, developing strategies for service delivery, and facilitating continuous improvement within operational processes.