Payroll Administrator

Job Description
Summary
The Payroll Administrator ANZ is responsible for supporting the day-to-day execution of payroll business processes in accordance with the Service Level Agreements aligned with Kraft Heinz Australia and New Zealand business stakeholders.
The role will support the Senior Payroll Specialist in administration of all related payroll functions, this will involve, but not be limited to payroll execution and accuracy, escalation management from internal stakeholders, cross-functional collaboration on larger payroll opportunities.
Key Responsibilities
Customer Centric Operational Stability:

• Responsible for Payroll accuracy, compliance and improvement initiatives to ensure our people are consistently paid the right amounts at the right times.
• Support all E2E payroll processes and reporting
• Work with Kraft Heinz and GBS on SOX testing schedule and audit support
• Work with our Business Process Outsourcing (BPO) team to prioritise managing Payroll queries
• Provide support in resolving exceptional cases related to payroll and post payroll matters, including Holiday Act matters and Superannuation administration
• First point of escalation for Kraft Heinz on Payroll matters

Stakeholder Collaboration:

• Liaise with HR and Finance departments for seamless operations.
• Support Payroll improvements in partnership with Kraft Heinz HR and Finance departments.
• Drive Service Performance Management reviews between business and GBS and improve reporting with GBS team.

Process Improvement:

• Ensure process documentation is updated frequently to reflect current standard operating procedures in compliance with Kraft Heinz policies and controls
• Work closely with Global process owners and teams to understand root causes and represent process procedures, practicalities and exceptions
• Apply understanding of assigned business process to identify gaps and propose continuous improvement measures
• Review local policies related to the Hire to Retire area and implement processes in within GBS to standardize ways of working
• Support Senior Payroll Specialist and HR team to ensure compliance with our collective agreements and individual agreements.

About you

• Understanding of Hire to Retire, Payroll and ANZ Payroll Legislation / processes
• Minimum of 1 years of progressing work experience in the Payroll and/or Payroll Compliance area
• Experience working in an operational capacity within a Global Business Services model is preferred
• Experience working with BPO or offshore teams
• Experience supporting multiple stakeholders and priorities
• Experience participating in Continuous improvement initiatives
• Positive, proactive can-do attitude
• Attention to detail and high accuracy skills
• Excellent customer service skills
• Problem-solving skills
• Ability to work within a team environment
• Ability to foster strong relationships across all levels of the organisation
• Certificate III/IV in Accounts Administration is a

About us

• Hybrid Working - Flexibility around when and where you work.
• Pay for Performance - industry leading variable compensation offerings tied to company and individual performance on top of a competitive base salary package.
• Parental Leave - paid time off for both primary AND secondary caregivers
• Leave Options - Purchased leave, volunteer leave and LiveWell leave programs to give you even more flexibility to plan your life and spend time on causes that matter.
• Great Place to Work certification in Australia.
• In House Training Programs
• Corporate Discount Programs & Novated Leasing - Utilize a range of discount programs (gym membership, health insurance, banking)

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Location(s)
Freshwater
Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.