Corridor, powered by WellSky, is a market leading provider of revenue cycle management (RCM) solutions to Skilled Nursing Facilities (SNFs). We have a holistic approach to accounts receivable that encompasses every aspect of A/R management, from the point of admission to collections.
We are currently seeking a Payer Tracking Coordinator to join our team! The ideal candidate for this role has excellent communication and interpersonal skills, proven analytical and problem-solving ability, experience with Microsoft Office and the ability to learn and use project management tools, can maintain attention to detail under varying scenarios, and is skilled at time management and meeting deadlines.
A day in the life!
You will be responsible for the following:
- Providing timely and accurate responses to client inquiries via email, phone and other communication channels
- Addressing client concerns and complaints promptly, striving for resolution as quickly as possible
- Escalating complex issues to management as needed
- Maintaining detailed records of client accounts
- Attending, presenting, and coordinating client aging reviews
- Collaborating with other internal teams to address client needs and improve processes
- Supporting a protocol of proactive client reporting
Do you have what it takes?
Required Qualifications:
- 2-4 years related work experience
Do you stand above the rest?
Preferred Qualifications:
- Vast knowledge of Medicaid and/or the billing of Medicaid, including the ability to assist residents and/or families in the Medicaid application process
- Prior experience with Skilled Nursing Facilities (SNF) billing
#LI-KL2
#LI-Remote
Additional job expectations applicable to this position include:
- Willingness to work additional or irregular hours as needed
- Working in accordance with corporate and organizational security policies and procedures
- Performing other responsibilities as assigned
WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.
WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.
Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.
Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:
- Excellent medical, dental, and vision benefits
- Mental health benefits through TelaDoc
- Prescription drug coverage
- Generous paid time off, plus 13 paid holidays
- Paid parental leave
- 100% vested 401(K) retirement plans
- Educational assistance up to $2500 per year
Top Skills
What We Do
WellSky is a technology company advancing human wellness worldwide. Our software and professional services address the continuum of health and social care — helping businesses, organizations, and communities solve tough challenges, improve collaboration for growth, and achieve better outcomes through predictive insights that only WellSky solutions can provide.
WellSky serves more than 20,000 client sites around the world — including the largest hospital systems, blood banks and labs, home health and hospice franchises, government agencies, and human services organizations.
Informed by 40 years of providing software and expertise, WellSky anticipates providers’ needs and innovates relentlessly to help people thrive. Our purpose is to empower care heroes with technology for good, so that together, we can realize care’s potential and maintain a healthy, flourishing world.
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