Partnership Operations Lead

Posted 6 Days Ago
Hiring Remotely in United States
Remote
110K-120K Annually
Mid level
Fintech • Financial Services
The Role
The Partnership Operations Lead will manage and optimize partnership operations to drive revenue growth. Responsibilities include enhancing PRM platforms, tracking partner performance, and analyzing data to improve partner engagement and efficiency. This role involves working closely with Sales, Marketing, and Customer Success teams to implement strategic partner operations processes.
Summary Generated by Built In

Description

The Partnership Operations Lead will play a critical role in optimizing, managing, and scaling partnership operations processes to drive revenue growth, efficiency, and strategic collaboration. This role will focus on partner enablement, partner performance tracking, deal registration processes, and data-driven insights to enhance the effectiveness of the partnership ecosystem. 

What You’ll Do:  

  • Manage and maintain partner relationship management (PRM) platforms, CRM integrations, and data workflows to support partner efficiency and performance tracking. 
  • Oversee and enhance partner onboarding, deal registration, co-selling processes, and performance tracking to improve partner engagement. 
  • Develop and refine lead routing, opportunity attribution, and partner-sourced deal workflows within Salesforce. 
  • Partner Ranking & Prioritization Framework – Create data-driven scoring models to evaluate, tier, and prioritize partners based on revenue potential, engagement, strategic alignment, and past performance. 
  • Design and implement multi-touch attribution models for partner-sourced revenue, pipeline growth, and partner program success metrics. 
  • Develop and improve partner workflows, program tracking, and partner engagement scoring models to ensure scalable, repeatable success.
  • Work closely with Sales, Partnerships, Marketing, and Customer Success to ensure seamless integration of partner-driven revenue strategies. 
  • Analyze partner-generated pipeline, revenue performance, and partner engagement trends to drive strategic decision-making.
  • Implement best-in-class partner operations processes, ensuring efficiency and scalability as the company expands its partner ecosystem. 
  • Stay Ahead of Partnership Tech Trends – Continuously evaluate and implement new PRM tools, automation platforms, and best practices to enhance partnership operations. 

What You’ll Bring:  

  • 3+ years of experience in partnership operations, revenue operations, or a related field, preferably in a high-growth or scale-up environment. 
  • Experience with partner relationship management (PRM) tools such as Impartner, Crossbeam, PartnerStack, or similar platforms.
  • Strong analytical and problem-solving skills, with the ability to interpret complex data and drive strategic recommendations. 
  • Expertise in Salesforce and experience customizing Salesforce for partnership workflows, including deal registration, attribution, and reporting.
  • Experience developing frameworks to rank and prioritize partners based on engagement levels, market impact, historical revenue contribution, and growth potential. 
  • Knowledge of co-selling and partner influence models, with experience tracking how partners contribute to sales outcomes. 
  • Proven track record in process optimization, including partner automation workflows, data hygiene, and partner deal tracking best practices. 
  • Excellent project management and organizational skills, with the ability to manage an evolving roadmap of partnership initiatives. 
  • Strong communication and collaboration abilities, with experience working cross-functionally with Partnerships, Sales, Marketing, and Revenue Operations teams. 
  • High attention to detail and a passion for continuous improvement in partner engagement and operations. 

This is a remote-friendly role. Ideally, candidates will sit in the following states: AL, AZ, CA, CO, DC, DE, FL, GA, ID, IL, LA, MA, MO, NC, NH, NJ, NV, NY, PA, OR, OH, RI, SC, TX, VA, WA, WI 

About Tapcheck: 

Tapcheck is a digital platform offering an easy and convenient way to access on-demand earnings early. Available at no cost to employers, our app-based on-demand pay solution helps relieve the financial stress that many employees experience on a daily basis. 

The Tapcheck team is passionate about our mission to improve financial wellness and boost business productivity. By giving workers the ability to transfer wages they’ve earned directly to their bank account or pay card without waiting for payday, Tapcheck eliminates the need for high-interest payday loans or employer-funded cash advances. 

How We Get Things Done: 

Our core values act as a steadfast guide, directing our decisions and anchoring our actions. We consider these values non-negotiable, especially when it comes to our hiring process. 

  • Humility: We believe in the power of humility. We value team players who are down-to-earth, respectful, and open to learning from others. Our employees approach challenges with a positive attitude, acknowledging their strengths and weaknesses while celebrating the achievements of their colleagues. 
  • Grit: We admire individuals with grit – those who demonstrate unwavering determination and resilience in the face of obstacles. At Tapcheck, we take pride in overcoming challenges together, pushing the boundaries of what is possible, and embracing failure as an opportunity for growth. 
  • Raising the Bar: Continuous improvement is at the heart of our culture. We are committed to setting high standards and pushing ourselves to exceed them. We seek employees who are innovative and strive for excellence, constantly seeking ways to enhance our products, services, and processes. 
  • Striving for Growth: We foster an environment that encourages personal and professional development. Our employees are driven to learn, grow, and adapt to new circumstances. We support individuals who take initiative, seek out new challenges, and actively contribute to their own growth and the growth of the company. 

Why Join Tapcheck?  

  • Competitive Base + Bonus + Equity  
  • Flexible Time Off
  • Health Insurance 
  • Dental Insurance 
  • Vision Insurance 
  • 401K Match 

Compensation: $110,000-$120,000 per year + Bonus. The actual base salary varies on job level and will depend on numerous factors such as: location, experience, training, knowledge and skills. Tapcheck reserves the right to amend, change, alter, and revise pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to this position you understand that this specific pay range is contingent upon meeting the qualifications and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role

Equal Employment Opportunity Policy 

Tapcheck, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Top Skills

Salesforce
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The Company
HQ: Tarzana, CA
103 Employees
On-site Workplace
Year Founded: 2019

What We Do

Tapcheck is the highest precision earned wage access platform on the market, enabling employees access to their wages on-demand at no cost to the employer.

Tens of thousands of employers have added Tapcheck to their benefits package, and have found that offering on-demand pay significantly increases employee satisfaction, reduces turnover, and is something that distinguishes them from competitors.

Employees with on-demand pay and financial wellness tools are more likely to stay with a company that empowers their financial freedom.

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