Cybereason's mission is to ‘protect it all’ – delivering unparalleled prevention, detection, investigation, and response for all endpoints: workstations, laptops, mobile devices and more.
Our cyber-defence solutions combine machine learning and AI to analyze threats, connecting huge volumes of data to reveal cyber-attacks and shut them down, as well as block intrusion of known and unknown threats. With our latest offerings, we can also seamlessly automate detection and prevention across traditional endpoints as well as mobile devices.
Since entering the Japan market in 2016, we have seen tremendous growth, now holding #1 market share. We are constantly evolving and hope to expand our team with daring individuals that never give up!
As a Partner Success Manager, you will focus on working with Managed Security Service Partners to ensure they are equipped to be successful with Cybereason via proactive and strategic engagements.
What you will do
- Be able to handle a portfolio of Partners that have their own flavors and offerings.
- Ensure Partners are equipped to be successful with Cybereason via proactive and strategic engagements.
- Be the Voice of the Partner, advocating for them across different organizations internally.
- Become the trusted advisor for Partners by having an in-depth understanding of their Security set-up and their business operations.
- Ability to pull in the right Channel resources to optimize the Partner's experience with Cybereason.
- Ability to use metrics to prove out success.
- Work alongside Channel Sales to understand the incoming revenue.
- Be ready to roll-up your sleeves, take on multiple hats as needed and propose changes to continuously improve Partner Success.
What we are looking for
- 3+ years in Partner or Customer Post-Sales Engagement.
- Experience interacting with clients of all levels.
- Ability to prioritize, multi-task and perform effectively under pressure.
- Experience with complex partner or customer situations, and propose creative solutions.
- Excellent interpersonal skills to build strong relationships, particularly with field organizations and Partners.
- Not afraid of pioneering new processes.
- Comfortable working across all teams and being vocal on behalf of Partners.
- Flourish in an environment that changes quickly and comfortable even when it is not clear what needs to happen next.
- Project Management skills.
- Background in Cybersecurity is a plus.
More about working at Cybereason Japan
Our Tokyo and Osaka offices are open, highly supportive and fun! To support you at work, we provide flexible work-life management policies, plenty of food and drinks, paid-leave for supporting your family and health, 401k, fun monthly events such as Premium Fridays and “Lunch & Learn”, as well as career support. You’ll have a chance to work in cooperation with a growing team of over 600 people (and growing!) with teams in Tel Aviv, Boston and other locations around the world.
「働きがいのある会社」として認定 / Great Place to Work® Certified
サイバーリーズン・ジャパンは、Great Place to Work® から、働きがいのある会社であることを認める「働きがい認定」企業として選出されました。 詳細や認定企業一覧はこちらをご参照ください。
Cybereason Japan has been selected and certified by Great Place to Work® as an employee-validated great workplace. Click here for details and a list of certified companies.
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More About Cybereason:
Our culture and how we operate reflects in our shared values. Our #Defenders are individuals with diverse skill sets and backgrounds who are driven to innovate and scale with our growing organization. We are a team that strives to learn from each other, solve challenging problems, and work collaboratively toward our goal of reversing the adversary advantage.
Core Values:
- Win As One: The power of an individual is less than the power of a team.
- Ever Evolving: Change keeps us at the forefront, so we encourage it.
- Daring: To achieve the impossible, we must dare to be different.
- Obsessed with Customers: We believe gaining our customers’ trust is the most important part of what we do.
- Never Give Up: We are tenacious and resilient, and we never stop.
- UbU: We believe people can only unlock their full potential when they work somewhere that accepts who they are.
If these values resonate with you and our vision excites you, join us today and help us end cyber attacks from the endpoint to everywhere! #Defenders
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Cybereason we are dedicated to building a diverse, inclusive, and authentic workplace (#uBu), so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
What We Do
Cybereason is the champion for today’s cyber defenders providing future-ready protection that unifies security from the endpoint, to the enterprise, to everywhere the battle moves. Our platform combines the industry’s top-rated detection and response, next-gen anti-virus, and proactive threat hunting to deliver context-rich analysis of every element of a malicious operation.
Why Work With Us
We take on each day knowing we are doing something that is worth our time, passion and brain power, and we believe that we can only solve some of the world’s most complex technology challenges by unlocking the full talents of everyone within our organization.
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