With over 2,100 employees of more than 100 nationalities, Exness is the place for global teamwork, incredible leadership, a learning culture, and constant development. Unlimited by time zones, Exnessians from around the world have worked seamlessly together since 2008 to provide our traders with the best possible trading experience.
Your role at Exness:
A member of the specialized client-facing department focussed on on providing an exceptional level of care to new and existing partners through a value-driven relationship-based approach. Partner Relationship Manager will retain and grow Partners, providing relationship management and support throughout the partner user journey.
You will:
Account Management
- Act as the primary point of contact between the Partners and the Company.
- Ensure partner satisfaction by maintaining a professional relationship, handling and following-up on issue resolutions and catering to Partner needs
- Directing partners to a specific outcome through company approved communication channels.
- Educate partners on the Company’ platforms and websites, proactively offering new tools and features to partners
- Tend to partners’ needs and concerns to offer the best solutions/alternatives to partners.
- Engage with the partners following the sales process and practices defined for that opportunity.
- Keep partners up-to-date with Exness’ developments to ensure they receive the highest level of service.
- Establish, develop and maintain business relationships with current and prospective partners to generate new business for Exness’ products/services.
Business Development
- Build and manage a profitable portfolio of Exness business partners by acquiring new, growing and retaining existing partners including building and maintaining a robust pipeline of new potential partners in the region.
- Develop a deep understanding of their respective markets, competitive analysis and partner activities
- Formulate and articulate market specific strategies, competitive analyses, growth strategies, including collaborative initiatives such as with our internal marketing team, loyalty campaign teams, as well as our event teams. Plan and develop promotional campaigns, activities, and participate in client events and business trips to engage better with partners.
- Prepare activities utilizing available tools, reports, action items and business insights to enable a productive sales activity.
- Participate in related industry & partners events and this will take in the form of expos, conventions, training and seminar sessions.
- Ensure compliance and adherence of the Company business, regulatory and brand guidelines.
What makes you a great fit:
- Minimum 3 years of experience in account management, client relationship or any relevant client facing roles within the financial trading industry.
- Excellent communication both verbal and written in Portuguese & English
- Excellent presentation skills in both Portuguese & English
- Excellent convincing and influencing skills.
- Persistence and critical thinking skills.
- Strong commercial and business development mindset.
- Deep knowledge in financial markets, trading, investing, technical and fundamental analysis.
- Strong knowledge in Stock / FOREX trading knowledge
- Sales-driven and motivated personality to achieve KPIs on a weekly / monthly / quarterly basis.
- Graduating with a Bachelor degree is compulsory.
- Ability to work in a fast-paced environment, multi-task with attention to detail and meet deadlines
- Able to work in a team and individually when need be.
- Openness to move to Uruguay.
- Willingness to travel for Business Trips.
- Investment license/financial certifications highly regarded.
What we offer along the way:
- Competitive and attractive compensation
- Extensive learning opportunities, such as professional training and certifications, soft skills development, free English courses.
- Health and life insurance for employees, spouses, and children, including vaccinations, tests, mental health care, and coverage for vision and dental care
- Generous time off, including 21 days of annual leave and paid sick leave
- Education allowance for your children’s school and kindergarten fees
- Allowance for sports club memberships or other physical exercise activities
- Meal and transportation allowance
- A parking space near the office
Your journey after applying:
- First interview (45 minutes)
- English test if needed (30 minutes)
- Cap Test (30 minutes)
- Test task (1 week)
- Interview with the future manager & HRBP (1 hour)
- Final interview (30 minutes)
Please note: We occasionally amend or withdraw Exness jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Exness/Exness Group companies around the world. Exness Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Exness. Anyone who demands such a fee is not an authorized Exness representative and you are strongly advised to refuse any such demand.
At Exness, we're an equal opportunity employer where every individual is valued. No matter your race, color, religion, sex, national origin, sexual orientation, gender identity or disability, we welcome you. As an international fintech company, we embrace the richness of our diverse team, respecting each individual and promoting gender equality for all genders in our workforce.
What We Do
Exness Group is a global multi-asset broker that was founded in 2008 with the mission to reshape the online trading industry. We aim to maximize our client's potential when trading the markets by offering better-than-market conditions on currencies, crypto, stocks, indices, metals, and commodities.Our fresh scientific and ethical approach has resonated with traders around the world, and the company has gone from strength to strength, with trading volumes hitting new monthly records in 2023 at $3 trillion from an active client base of 414,502+We think business and act human. Our growing #ExnessFamily has more than 2,000 employees in offices located in Asia and Europe. Exness is the place for global teamwork, incredible leadership, a learning culture, and constant development. We are constantly expanding into new markets, and we're looking for a passionate team to help us grow. If you are looking for a new challenge and want to be a part of the future of online trading, please check out our open positions
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