Partner Insights Strategist
HubSpot's Solutions Partner Program is a key differentiator to our company's success and plays a critical role in HubSpot's growth across the globe. Since 2010, HubSpot has partnered with service providers around the world to help them grow their businesses by offering services around the HubSpot platform to their clients. We are now searching for a Partner Insights Strategist to help continue this growth.
Job Description
This role is pivotal in extracting, organizing, and communicating feedback from our partners to help inform our leaders to make decisions on our partner strategy. This includes key channels like the Partner Advisory Council and the Partner Pulse Survey however, when required this extends across other partner input mechanisms and activities. The ideal candidate will excel at organizing efficient operations, extracting meaningful insights from partners and creating communication channels to provide feedback across Hubspot. This position offers the opportunity to work in a dynamic and collaborative environment, with a strong focus on professional growth and development. We value creativity, hard work, and the ability to think on your feet.
Key Responsibilities
- Work to identify topics for the Partner Advisory Council (PAC) to maximize partner input to our program
- Coordinate and schedule PAC meetings, ensuring smooth communication between all parties, and facilitate logistics such as material preparation, technological setup, and follow-up communications.
- Compile and distribute insights and action items from PAC meetings in a timely and digestible format.
- Work with leadership to define outcomes for Partner Pulse Surveys
- Collaborate with teams to distribute the survey and drive high response rates, then analyze results to uncover key themes and partner sentiments.
- Prepare detailed reports and presentations based on survey findings, as well as concise, digestible fact points for stakeholders.
- Synthesize data from various feedback mechanisms to identify trends and actionable insights, advising leadership and other stakeholders.
- Develop dashboards and visual presentations to communicate insights effectively, ensuring partner feedback is integrated into strategies and initiatives.
- Work cross-functionally to ensure that partner feedback is incorporated into strategic decisions and program developments.
Role Requirements:
- 2+ years of experience in a role focused on gathering, analyzing, and facilitating research and feedback, ideally in support of sales or partner teams in a complex business environment.
- A solid understanding of how partner businesses operate, enabling effective research and feedback collection tailored to their specific needs.
- Proven experience in designing and leading feedback sessions with senior executives, with a focus on facilitating discussions around business growth and transformation strategies.
- Expertise in tracking and analyzing the impact of partner program initiatives, including managing KPIs and metrics to evaluate program effectiveness and identify areas for improvement.
- Demonstrated success in driving research and feedback initiatives that directly contribute to refining strategies, improving program outcomes, and exceeding performance targets.
Who Excels in This Role?
- Deep understanding of how businesses scale and the ability to facilitate feedback and advise C-level executives on growth strategies based on research insights.
- Genuine curiosity about business operations and technology, coupled with a continuous improvement mindset to refine research methodologies and feedback loops.
- A proactive approach to seeking feedback, driving self-improvement, and commitment to personal and professional development.
- A track record of high achievement, not just professionally but in personal pursuits like hobbies, sports, or creative projects, demonstrating the ability to excel in multiple areas.
- Experience in taking on additional responsibilities in team settings, such as coaching, mentoring, or leading feedback and research-driven team projects.
Cash compensation range: 118500-189600 USD Annually
This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot's compensation philosophy.
The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot's bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot's equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.
We know that benefits are also an important piece of your total compensation package. To learn more about what's included in total compensation, check out some of the benefits and perks HubSpot offers to help employees grow better.
At HubSpot, fair compensation practices isn't just about checking off the box for legal compliance. It's about living out our value of transparency with our employees, candidates, and community.
Partner Insights Strategist
HubSpot's Solutions Partner Program is a key differentiator to our company's success and plays a critical role in HubSpot's growth across the globe. Since 2010, HubSpot has partnered with service providers around the world to help them grow their businesses by offering services around the HubSpot platform to their clients. We are now searching for a Partner Insights Strategist to help continue this growth.
Job Description
This role is pivotal in extracting, organizing, and communicating feedback from our partners to help inform our leaders to make decisions on our partner strategy. This includes key channels like the Partner Advisory Council and the Partner Pulse Survey however, when required this extends across other partner input mechanisms and activities. The ideal candidate will excel at organizing efficient operations, extracting meaningful insights from partners and creating communication channels to provide feedback across Hubspot. This position offers the opportunity to work in a dynamic and collaborative environment, with a strong focus on professional growth and development. We value creativity, hard work, and the ability to think on your feet.
Key Responsibilities
- Work to identify topics for the Partner Advisory Council (PAC) to maximize partner input to our program
- Coordinate and schedule PAC meetings, ensuring smooth communication between all parties, and facilitate logistics such as material preparation, technological setup, and follow-up communications.
- Compile and distribute insights and action items from PAC meetings in a timely and digestible format.
- Work with leadership to define outcomes for Partner Pulse Surveys
- Collaborate with teams to distribute the survey and drive high response rates, then analyze results to uncover key themes and partner sentiments.
- Prepare detailed reports and presentations based on survey findings, as well as concise, digestible fact points for stakeholders.
- Synthesize data from various feedback mechanisms to identify trends and actionable insights, advising leadership and other stakeholders.
- Develop dashboards and visual presentations to communicate insights effectively, ensuring partner feedback is integrated into strategies and initiatives.
- Work cross-functionally to ensure that partner feedback is incorporated into strategic decisions and program developments.
Role Requirements:
- 2+ years of experience in a role focused on gathering, analyzing, and facilitating research and feedback, ideally in support of sales or partner teams in a complex business environment.
- A solid understanding of how partner businesses operate, enabling effective research and feedback collection tailored to their specific needs.
- Proven experience in designing and leading feedback sessions with senior executives, with a focus on facilitating discussions around business growth and transformation strategies.
- Expertise in tracking and analyzing the impact of partner program initiatives, including managing KPIs and metrics to evaluate program effectiveness and identify areas for improvement.
- Demonstrated success in driving research and feedback initiatives that directly contribute to refining strategies, improving program outcomes, and exceeding performance targets.
Who Excels in This Role?
- Deep understanding of how businesses scale and the ability to facilitate feedback and advise C-level executives on growth strategies based on research insights.
- Genuine curiosity about business operations and technology, coupled with a continuous improvement mindset to refine research methodologies and feedback loops.
- A proactive approach to seeking feedback, driving self-improvement, and commitment to personal and professional development.
- A track record of high achievement, not just professionally but in personal pursuits like hobbies, sports, or creative projects, demonstrating the ability to excel in multiple areas.
- Experience in taking on additional responsibilities in team settings, such as coaching, mentoring, or leading feedback and research-driven team projects.
Cash compensation range: 118500-189600 USD Annually
This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot's compensation philosophy.
The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot's bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot's equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.
We know that benefits are also an important piece of your total compensation package. To learn more about what's included in total compensation, check out some of the benefits and perks HubSpot offers to help employees grow better.
At HubSpot, fair compensation practices isn't just about checking off the box for legal compliance. It's about living out our value of transparency with our employees, candidates, and community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don't hesitate to apply - we'd love to hear from you.
If you need accommodations or assistance due to a disability, please reach out to us using this form. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.
At HubSpot, we value both flexibility and connection. Whether you're a Remote employee, or work from the Office, we want you to start your journey here by building strong connections with your team and peers.
If you are joining our Engineering team in a full-time role, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you'll also attend other in-person events such as HubSpot's annual PEER week, your Product Group Summit, and other in-person gatherings to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements.
Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.
India Applicants: link to HubSpot India's equal opportunity policy here.
About HubSpot
HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers' needs at any stage of growth. We're also building a company culture that empowers people to do their best work. If that sounds like something you'd like to be part of, we'd love to hear from you.
You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022 and has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.
Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees across the globe work remotely and in HubSpot offices. Visit our careers website to learn more about the culture and opportunities at HubSpot.
By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. HubSpot's Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot's use of your personal information.
What We Do
HubSpot is a leading CRM platform that provides software and support to help businesses grow better. Our platform includes marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. Today, thousands of customers around the world use our powerful and easy-to-use tools and integrations to attract, engage, and delight customers.
HubSpot was named Glassdoor’s #4 Best Place to Work in 2021, and our award-winning culture has been recognized by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more. We build connections, careers, and employee growth by creating a workplace that values flexibility, autonomy, and transparency. You can learn more about our commitment to creating an inclusive and diverse workplace in the HubSpot Culture Code.
HubSpot is a hybrid company with employees working fully remotely, from an office, or a mix of the two. We are headquartered in Cambridge, MA with offices in Dublin, Ireland; Singapore; Sydney, Australia; Tokyo, Japan; Berlin, Germany; Paris, France; Bogotá, Colombia; Ghent, Belgium; San Francisco, CA; Portsmouth, NH; London, UK; Toronto, Canada.
