Lakeside Software is ushering in a new era of proactive IT with SysTrack, the industry's most powerful AI-driven Digital Employee Experience (DEX) platform. Trusted by Fortune 500 companies worldwide, Lakeside SysTrack dramatically reduces IT costs, prevents system failures before they occur, and drives strategic decision-making through unparalleled visibility. Lakeside’s excellence is recognized by industry experts, earning us the title of AI Company of the Year by CIOReview, and leader status in the Gartner® Magic Quadrant™ for Digital Employee Experience Management Tools and The Forrester Wave™: End-User Experience Management. Join us in transforming IT operations and delivering exceptional digital experiences to companies globally.
The Role
As a Partner Manager at Lakeside Software, you will on-board, manage and drive joint solutions and business development initiatives with key strategic partners in the US.
In this role, you must balance strategic-thinking with tactical execution; you'll build effective and enduring partner relationships, drive highly cross-functional processes, and drive revenue. You will work closely with leadership, sales, pre-sales, practice development and delivery teams to influence, align and coordinate resources to deliver the desired results.
You will have deep expertise in partnerships and a strong understanding of enterprise IT solutions, including Digital Workspaces, Service Desk, Observability, or Automation. You have demonstrated your ability to think strategically about solution building, solution selling and driving customer success to enable compelling value propositions. You have a proven track record of driving strategic outcomes through an ecosystem: influencing innovation through a strategic partner ecosystem, deal expertise, and/or business development experience.
What You'll Do
The core functions of this role include:
- Building, establishing and executing the regional partner strategy
- Leading and growing our go-to-market partnerships
- Driving and closing Annual Recurring Revenue engagements
- Managing key partnership areas - strategy development, stakeholder engagement plans, joint offerings, tactical execution and alignment of go-to-market functions
- Facilitating and coordinating go-to-market and internal supporting resources (incl. legal, finance etc.) to deliver desired outcomes
- Working closely with the executive team and internal functional leaders to drive action and build world-class execution capability
What You'll Bring to Lakeside
The key requirements for this role include:
- Demonstrated success in developing and managing partnerships with Systems Integrators (SIs), Value Added Resellers (VARs) and other key ecosystem players in the US.
- Extensive experience in End User Computing (EUC), Automation, Observability or, Digital Workspace solution sales
- A strong background in managing channel partnerships and driving business development initiatives
- Strategic thinking, ideally experienced in driving cross-functional programs
- Ability to build relationships (internally and with partners), collaborating, and influencing others; experience working with senior executives/ partners in cross-company projects
- Strong communication skills, ability to convey complex ideas in a clear, concise manner both verbally and written; comfort in business and technical discussions
Additional Details
- Travel: Up to 25%
- Location: Remote (US East or Central regions preferred)
*Please note that we are not partnering with staffing agencies on this search.
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Lakeside Software is committed to pursuing a diverse and talented team and offering an inclusive environment for all employees and candidates. We are particularly interested in receiving candidate applications from a broad spectrum of individuals, including women, historically marginalized groups, individuals with disabilities, members of the LGBTQIA+ community, veterans, and any other legally protected group. Lakeside is dedicated to providing equal access and opportunity, as well as reasonable accommodation, for individuals with disabilities in employment, its services, activities, and programs. Lakeside is an Equal Opportunity Employer and does not make hiring or employment decisions on any basis protected by applicable local, state, or federal laws or prohibited by Company policy. If reasonable accommodation is needed to participate in the job application or interview process, to perform required job functions, or to receive other benefits and privileges of employment, please contact accomodations@lakesidesoftware.com.
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What We Do
Lakeside Software is how organizations with large, complex IT environments can finally get visibility across their entire digital estate and see how to do more with less. For far too long, IT teams have struggled to see what’s going on in their dark estate – where costly inefficiencies, poor employee experiences, and unresolved problems hide. Only Lakeside lets you give everyone a better view, so they can see the hidden issues, see the smartest fixes, and see the biggest savings. That’s why so many of the world’s leading global brands rely on Lakeside. And it’s how our customers see an average ROI of more than 250%. Learn how you can get a better view at lakesidesoftware.com.
Why Work With Us
Lakeside Software is recognized as a DEX market leader by Gartner, Forrester, and ISG. Building off of its long history, the Lakeside of today has made massive strides to modernize the programs and strategies that positively impact our employees. We are customer-first and that value saturates all areas of our business, starting with our people.
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