Are you a relationship-driven sales professional ready to make a real impact? TouchBistro is looking for a Partner Development Representative (Partner Account Manager) to join our vibrant Partnerships team in Toronto. This is a dynamic, high-impact role where you’ll be the bridge between TouchBistro and our valued channel partners, managing and nurturing long-term relationships that drive growth and expand our top-of-funnel pipeline.
As part of the Sales team, you’ll collaborate with Account Executives to build and execute a cohesive strategy that maximizes partner-generated referrals and revenue. What’s more? You’ll kickstart your journey with our Sales Bootcamp, with hands-on training and continuous coaching from our leadership team. Consistently top-performing reps will have exciting opportunities for growth within the Sales organization.
What You'll Do:
- Cultivate Strong Partnerships: Establish and manage key relationships with current and prospective partners through regular communication, ensuring consistent lead flow and growth via phone, email, and text.
- Act as a Bridge: Serve as the key liaison between TouchBistro Sales and partners, driving collaborative co-marketing initiatives and helping partners achieve their referral targets.
- Engage and Educate: Implement creative training and engagement strategies that inspire partners to maximize their referral potential.
- Manage Multiple Accounts: Balance your time across a portfolio of accounts with a tailored territory management plan to keep everything running smoothly.
- Collaborate Across Teams: Work closely with internal teams in Sales, Marketing, and Finance to ensure alignment and success.
- Travel: Represent TouchBistro at trade shows and partner events (up to 25% travel required).
What You Bring:
- Customer-Centric Approach: You have experience in high-volume sales/client-facing roles (phone, in-person, trade shows) and know how to deliver exceptional experiences that nurture strong, lasting partnerships.
- Relationship Mastery: A true people person, you excel at communicating and building trust with diverse partners and business owners.
- Organization Skills: You thrive on staying organized, managing multiple priorities, and executing with precision. Your calendar is your best friend.
- Hybrid Work Comfort: You’re comfortable working in a hybrid environment and are ready to join us in our Toronto office twice a week.
- Bonus: Experience in the restaurant industry? That’s a plus!
What We Offer
At TouchBistro, we are a diverse group of restaurant-obsessed, tech-loving people brought together by a mission to support the passion and success of restaurateurs. You can feel confident joining a fun, vibrant, and rapidly growing environment. You will be working alongside driven individuals who are passionate, innovative, accountable, collaborative, and respectful.
The Perks:
- Generous Time Off Program
- Health, Dental, and Vision Benefits
- Flexible Health and Wellness Plan
- Parental Leave & top up
- Employee Assistance Program
- Professional Development
- Volunteer Program
- Monthly Lunches
About TouchBistro
TouchBistro is an all-in-one Point-of-Sale and restaurant management system that makes running a restaurant easier. We have powered more than 29,000 restaurants around the world, and we know that while passion is plenty in the restaurant industry, time and money usually aren’t. Providing the most essential front of house, back of house and customer engagement solutions on one easy-to-use platform, TouchBistro helps restaurateurs streamline and simplify their operations, increase sales, drive revenue, and deliver a stellar guest experience.
TouchBistro believes in fostering an inclusive workplace where all individuals have an opportunity to succeed. Requests for accommodation due to a disability can be made at any stage of the recruitment process.
What We Do
TouchBistro is an all-in-one POS and restaurant management system that makes running a restaurant easier. Providing the most essential front of house, back of house, and guest engagement solutions on one powerful platform, TouchBistro helps restaurateurs streamline and simplify their operations – allowing them to spend less time manually connecting the dots, and more time connecting with guests and growing their business
