TouchBistro
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As a Sales Development Representative at TouchBistro, you will promote the company and build relationships with restaurant owners through warm outreach via phone, email, and text. You will conduct prospecting, manage potential leads, ensure accurate sales tracking in Salesforce, and work collaboratively to enhance customer experience.
As a Field Support Technician at TouchBistro, you will provide on-site and remote technical support for Point-of-Sale systems, troubleshoot hardware and software issues, and perform installations and configurations at customer locations. You will document service activities, maintain customer relationships, and participate in an on-call rotation for after-hours support.
The Territory Partners Account Manager will build and maintain relationships with channel partners, drive referral generation, collaborate with sales and marketing teams, and manage multiple accounts, requiring travel to trade shows.
The Acquisition Executive, Partnerships at TouchBistro will identify and develop strategic partnerships with various vendors in the restaurant ecosystem. Responsibilities include prospecting potential partners, managing a pipeline using Salesforce, leading negotiations, delivering presentations, and overseeing partner enablement and go-to-market strategies.
As a Client Success Manager, you will ensure customer satisfaction by providing support for TouchBistro's products. Responsibilities include managing a portfolio of high-value customers, driving platform adoption, advising on product enhancements, and collaborating with internal teams to resolve issues and identify upsell opportunities.
As the Manager of Sales Strategy & Operations, you will enhance sales productivity and operational excellence for the SMB Sales team. Your responsibilities include developing sales strategies, coaching the team, collaborating with cross-functional units, driving operational efficiency, and implementing improvements in sales effectiveness.