Partner Account Manager

Posted 5 Days Ago
Be an Early Applicant
Barcelona, Cataluña
Mid level
eCommerce • Fintech • Payments
The Role
The Partner Account Manager will connect and integrate solutions with partners, onboard new PSP companies, manage risk, analyze conversion ratios, and oversee merchant account dashboards. They will deal with partner requests and solve problems related to settlements while updating information and maintaining strong relationships with partners.
Summary Generated by Built In

The ideal candidate is a passionate, self-motivated, and detail-oriented team player committed to our partners' success.

WHAT YOU'LL BE WORKING ON

  • Connecting and integrating new solutions with current partners;
  • Onboarding of PSP companies to receive processing channels with new partners brought by business development managers to connect;
  • Scaling and increasing capacity by current solutions;
  • Creating and managing a risk register for current partners;
  • Analyze the conversion ratios and traffic quality;
  • Maintaining a dashboard for all merchant accounts in the context of partners;
  • Revision of financial conditions (processing rates, settlements, rolling reserve and deposits);
  • Handle any requests from partners on our merchant accounts (compliance, IPS, acquirers, etc.);
  • Solving problems with delays in settlements or debts of current partners;
  • Update of information with partners (volume limits, transactional software, etc.).


WHAT YOU NEED TO SUCCEED IN THIS ROLE

  • Minimum of 3 years of experience in key account management, preferably within the PSP or fintech industry.
  • Strong understanding of payment processing, financial conditions, and risk management.
  • Excellent analytical skills with the ability to interpret data and drive decisions.
  • Exceptional communication and interpersonal skills.
  • Proficiency in using dashboards and analytical tools.
  • Problem-solving mindset with the ability to manage multiple priorities effectively.
  • Excellent written & spoken communication skills in English and Russian;

WHAT WE OFFER

  • An opportunity to make something great even greater, you can be the reason why we grow, develop, and become the best fintech company on the market!
  • Career prospects - we are young, we have huge ambitions, and it is important that our employees grow with us 
  • Work with coworkers who are passionate about their business;
  • Compensation that will fully correspond to the competence and knowledge, with yearly performance reviews
  • The opportunity to attend conferences, courses, and professional development at the company's expense - we favor the continuous development of our employees;
  • Private health insurance coverage; 
  • 20 days of vacation time; Latvian bank holidays; Sick leaves; Additional birthday day off; 
  • Team building events and corporate parties.

You can find out more about our team, our values, and the unique ways we celebrate our successes here: https://fyst.com/culture 

The Company
Riga
83 Employees
On-site Workplace
Year Founded: 2022

What We Do

FYST [faist] is a one-stop tech, payments and technology consultancy for eCommerce and FinTech businesses. It empowers entrepreneurs with a unique mix of agile technical payments capabilities, payment technologies guidance, regulatory compliance, and AML advisory services from its team of payment and banking industry leaders. Focused on technological excellence FYST offers clients a full scope of integration and software advisory, complemented by in-house payment gateways development. Designed to help businesses navigate the fast-growing cross-border eCommerce market, FYST brings together leading fintech innovators under one brand, combining unparalleled technical ingenuity, and tailored advice to help fledgling businesses successfully scale up, and receive access to more than 70 global payment methods via the network of partners.

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