Park Manager

Posted Yesterday
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Cervantes, Western Australia
Senior level
Consumer Web • eCommerce
The Role
The Park Manager will oversee all operational aspects of RAC Cervantes Holiday Park, including managing a team, ensuring customer satisfaction, adhering to safety policies, handling financial management, and liaising with local stakeholders. The role also includes maintaining park facilities and assets while providing high-quality services to guests.
Summary Generated by Built In

Located on the beachside on WA’s Coral Coast, RAC Cervantes Holiday Park is only a 20-minute drive away from beautiful Jurien Bay and two hours from Perth. Featuring self-contained villas and studios, powered caravan sites and campsites, our accommodation is only a short drive away from the nearby ocean, beautiful wildflowers, and the iconic Pinnacles within Nambung National Park.
We are currently seeking an experienced Park Manager to join our team on a full-time basis and contribute to providing our RAC members and guests with high-quality park accommodation and services.
This role would be ideal for a local or someone looking to relocate from Perth - free accommodation is provided as part of this role allowing the right candidate to live and work on-site.
Join our close-knit team in this exciting role and work with hospitality professionals from around the world to offer an unforgettable guest stay experience to our visitors.
What will you be doing?
The successful candidate will be responsible for managing and maintaining all operational elements of RAC Cervantes Holiday Park including provision of high-standard accommodation, hospitality services and a range of other activities to ensure the smooth running of the park.
In this role you will:

  • Recruit, manage, and develop a team compromising of Front Office, Cafe, Housekeeping and Maintenance staff.
  • Lead and drive delivery of memorable customer service and manage our member and guest reservations at the property.
  • Lead a safety-first culture across the property, ensuring the team are following policies and procedures including occupational health and safety practices.
  • Undertake financial management, operating the budget ensuring procurement, cost controls, and driving revenue is managed correctly.
  • Manage and maintain assets within the property.
  • Liaise with local stakeholders including council, industry bodies and community groups.
  • Manage the operations of onsite facilities.

What are we looking for in you?

  • Experience in similar role including demonstrated management experience in the hospitality or related industries.
  • Strong computer skills including MS Office, NewBook (or similar reservations system), Financial Software, Rostering Software and SharePoint.
  • Strong understanding of caravan park grounds and maintenance requirements.
  • Knowledge of regulatory requirements impacting on caravan park operations, and the ability to maintain a safe working environment.
  • Self-starter with excellent interpersonal, communication and problem-solving skills.
  • Current Driver's Licence, Police Clearance, and Senior First Aid Certificate.
  • Availability to meet operational working hours across a 7-day week roster including weekends, public holidays and reasonable overtime.
  • Availability to work after hours and on call as per the on-call roster.

What are we offering you?

  • A competitive salary
  • Free Manager's accommodation - live & work on-site!
  • Work/Life balance
  • A supportive and dynamic work environment with a reputable and long-standing organisation
  • Opportunities to upskill and grow with RAC
  • An opportunity to work in a beautiful part of Western Australia

How to Apply:
If you are interested in joining our friendly team, please submit your resume by clicking 'Apply ' today!
About RAC
As an Equal Opportunity Employer, RAC values inclusivity and promotes a workplace that actively seeks to welcome contributions from all people. If you need assistance or adjustments to fully participate in the process, please contact our Talent Acquisition Team.

#BetterJourneysRAC
#LI-RH1

The Company
Joondalup, Western Australia
1,367 Employees
On-site Workplace
Year Founded: 1905

What We Do

At RAC we offer career opportunities that will allow you to give back and make a difference to our members and the WA community. We pride ourselves on employing the highest calibre of people to meet our member’s needs. RAC promotes healthy living and aims to protect health and safety of employees, members and visitors.

RAC has been a part of the West Australian community since 1905. We are unique organisation, built by members for members. From our origins as a motoring club, we have grown to a diverse organisation of over 1,400 employees serving more than 1 million members with a range of products and services. RAC’s difference is that we are a membership organisation, which means we don't have shareholders and we reinvest our profits for the better of our members and the WA community.

House rules:
We really enjoy receiving your feedback, comments and experiences and enjoy getting the most out of our LinkedIn community. With this in mind, we ask that you stick to the following guidelines:

• Please be polite to other RAC LinkedIn users and treat each other as you would like to be treated.

• Please don’t give out any personal information.

• We cannot allow any inappropriate or offensive language.

• Advertising, spam, selling and links to external shopping sites are not allowed here and will be removed.

• If you want to post a link to another site to illustrate your point, please do not link to sites that require registration in order to view, or any site that prompts an automatic download as these comments will be removed.

• Page admins and the RAC LinkedIn community must be able to easily understand your message. For this reason we can't allow messages which are written in code or a language which isn’t English.

• We reserve the right to de-tag RAC from any posts or photos that we deem inappropriate.

• Please note that repeat offenders may be reported and will be blocked from the LinkedIn page

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