Paid Media Manager

Privately owned and operated, Digible was founded in 2017 with a mission to bring sophisticated digital marketing solutions to the multifamily industry. We offer a comprehensive suite of digital services as well as a predictive analytics platform, Fiona, that is the first of its kind. 

At Digible, Inc. we love to celebrate our diverse group of hardworking employees – and it shows. We pride ourselves on our collaborative, transparent, and authentic culture. These values are pervasive throughout every step of a Digible employee's journey. Starting with our interviews and continuing through our weekly All Hands Transparency Round-up, values are at the heart of working at Digible.

We value diversity and believe forming teams in which everyone can be their authentic self is key to our success. We encourage people from underrepresented backgrounds and different industries to apply. Come join us and find out what the best work of your career could look like here at Digible.

Digible Core Values:

• Authenticity - The commitment to be steadfast and genuine with our actions and communication toward everyone we touch.
• Curiosity - The belief that a deep and fundamental curiosity (the "why") in our work is vital to company innovation and evolution.
• Focus - The collective will to remain completely devoted and ultimately accountable to our deliverables.
• Humility - The recognition and daily practice that "we" is always greater than "I".
• Happiness - The decision to prioritize passion and love for what we do above everything else.

The Role:

Digible, Inc. is looking for a Paid Media Manager that will provide leadership, management, and accountability to a team of 8-10 digital marketers while focusing on best-in-class paid media performance for our customers.

You’ll love this job if you:

• Love building a team and inspiring others
• Are extremely process-oriented and results-driven, can manage to the numbers, and hold your team accountable 
• Enjoy improving workflow & maximizing performance/efficiency on paid media campaigns
• Have experience thriving in a fast-paced agency environment
• Anticipate growth needs and organize work and bandwidth across multiple individuals
• Elevate through delegation
• Are skilled at building business cases and advocating for team needs while keeping company objectives top of mind.
• Are a natural leader and problem solver
• Are a team player and naturally think “we” instead of “I”
• Have an insatiable appetite for learning and self-improvement and are striving to be the best version of yourself

What you’ll do:

• Manage and oversee a team of 8-10  paid media strategists and coordinators, all focused on delivering the best-in-class paid media strategy to our clientele while focusing on performance and efficiency goals
• Leadership, Management & Accountability, including but not limited to employee performance management, development plans, removing barriers, problem-solving, and risk mitigation.
• The Paid Media Manager is responsible for delivering insights in a compelling manner during quarterly, monthly, and ad hoc presentations for enterprise-level clients. 
• Staffing & Capacity Management: Conduct staffing analysis and assess capacity on an ongoing basis to support current and forecasted business.
• Responsible for triage management of client fires and prioritizing work amongst the team to nurse an account back to health
• Responsible for facilitating cross-team connectivity via transparency, feedback, and collaboration. This will ensure that the teams are working efficiently and building strong relationships.
• Training & Development. Paid Media Manager is responsible for training and developing new hires and longstanding employees to continuously improve the quality of work and promote upward and lateral growth.
• Conduct business cases and/or analyses to advocate for optimal team performance and resources. This includes but is not limited to additional positions, dept. structure changes, and adoption of new tools or systems.
• Hiring & Onboarding: Participate in the hiring process for new team members, ensuring that each new team member is skilled and fits Digible's core values. Oversee the onboarding process for new hires, ensuring they understand the team’s goals, tools, and the Paid Media workflow -- setting and upholding expectations early.
• Refine team procedures, keeping efficiency, quality assurance and performance top of mind as the needs of the business shift.
• Support a strong team subculture through recognition, motivation, fun, and being a champion for Digible's vision.
• Stay up to date on industry trends for both the multifamily and paid media industries.
• Conduct employee 1-1s, weekly team meetings, quarterly planning & performance reviews and annual reviews.

How success will be measured:

• Team Happiness
• Team Efficiency Index
• Team Error Rate
• Team Pacing Accuracy
• Team Cost per Acquisition (CPA)

You should have:

• 5+ years of relevant experience in digital marketing
• 2+ years of digital agency experience
• 2+ years of management experience
• Multifamily Experience a strong plus

Pay, perks, and such:

• Salary Range: $90,000-110,000
• 4-Day Work Week (32 Hour Work Week)
• WFA (Work From Anywhere) OR 1 Day / Week Remote
• Profit Sharing Bonus
• We offer 3 weeks of PTO as well as Sick leave, and Bereavement
• We offer 11 paid holidays
• 401(k) + Match
• 75% employer paid health benefits (Medical, Dental, and Vision)
• We offer $75/ month reimbursement for Physical Wellness
• We offer $75/ month reimbursement for Mental Wellness
• $1000/year travel fund for employees who have been with Digible 3+ years
• Dog-Friendly Office
• Paid Parental Leave
• Monthly Social Events
• Weekly Lunches and Snacks for in-office employees

HEADS UP! We believe in transparency throughout our hiring process. To help us ensure a great fit, we'll ask you to share a few professional references during the hiring process who can speak to your experience and skills. We’ll also ask how you think your references will respond to our questions about your experience and skills, and then we'll close the loop by following up directly with your references to confirm the details. It’s all part of our commitment to open, honest communication and our core values: Focus, Authenticity, Humility, Curiosity, and Happiness.