P2P Business Development Manager

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

What You’ll Be Doing

• Boost sales and contribute to our long term business goals by growing and establishing relationships with potential clients/agents/partners

• Design and implement growth marketing strategies and integrated campaigns to support user growth and increase transaction volume in the Latam region

• Be proactive to initiate innovative marketing ideas or marketing related product enhancements that will help to grow the business and enhance user experience in the region

• Work closely with customer experience team to coordinate and resolve abnormal/complex orders, and address merchant inquiries

• Constant monitoring of transactions, investigating and reporting suspicious activities

• Conduct market surveys to understand users’ needs and identify gaps for product improvements

• Consistently and comprehensively communicate with key stakeholders to ensure the shared understanding of goals, deadlines and deliverables

• Continuous market research to identify and leverage on growth opportunities for the product (Including but not limited to market comparison analysis, business opportunities recommendations and relevant local market news)

What We Look For In You

• Bachelor's degree or above with at least 2 years of relevant experience in business development and marketing roles in the crypto industry.

• Knowledge of blockchain, crypto, and P2P payments is a must

• Familiar with the whole process of P2P operation, able to build merchant trust through service and daily management, not only relying on promotional activities to improve merchant activity

• Exceptional written and communication skills in English and native Spanish are a must.

• Organized, meticulous and result-oriented, strong problem-solving & analytical skills

• Strong team mindset and solid work ethic

Perks & Benefits

• Competitive total compensation package

• L&D programs and Education subsidy for employees' growth and development

• Various team building programs and company events

• More that we love to tell you along the process!