Outside Sales Account Rep. II

Posted 6 Days Ago
Be an Early Applicant
Huntsville, AL
Mid level
Information Technology • Software • Cybersecurity
The Role
The Outside Sales Account Rep. II will handle customer inquiries, process orders, and ensure timely delivery of products and services. Responsibilities include managing sales activities, collaborating with various functional areas, and maintaining customer relationships through regular visits and effective communication. The role may also involve preparing sales reports and addressing customer issues related to products and contracts.
Summary Generated by Built In

We firmly believe that our employees drive the success of the company! With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities. We are looking for The Right One to join our team!

Are you experienced, flexible and self-motivated? Are you skilled and energized by collaboration and continuous improvement? Do you enjoy a challenging and vibrant work environment?

If this sounds like you, you may be The Right One! Please continue on to learn more about this opportunity. Don’t forget to take a look at our comprehensive benefits!

SUMMARY

Processes customers inquiries and orders and expedites with delivery of products and/or services. Contacts other company units regarding design delivery or service matters. Develops sales contacts and performs limited sales functions. Under supervision performs work that is varied and may be somewhat difficult in nature but involves limited responsibility for final decision, some evaluation, originality or ingenuity required, knows and applies fundamental concepts and procedures, may check work of support or earlier levels of sales or trading workers. Customers are typically domestic.

  • Plans, controls, and manages sales activities to attain maximum sales volume and develop maximum potential volume from specified customers for the organization's products and /or services
  • Act as liaison between customer and TAI; On time and accurate preparation of quotes for new items (or major changes); Lead negotiations and communicate cost and timing to customer for projects; Issues price change notices in a timely manner; Prepare and give customer presentations
  • Weekly customer visit activity should be 50% of OSR’s time; Time should be spent at plant meeting with end users and prospecting for new business with pre-call planning and post call follow up to ensure effective use of OSR’s time and maximize TAI opportunities; Vendor introductions at TAI offices, training, or other Management assigned tasks should be the only exception to weekly visit activity; Balance of time should be spent in office working on customer requests and other duties as assigned
  • OSR’s will deliver all TOK orders
  • OSR’s will solicit and maintain favorable contacts with customers
  • OSR’s will keep company provided cell phones turned on to receive and respond to customer downtime calls after hours (24/7 access); If OSR must report to office after hours they will be compensated according to policy set forth in Employee Handbook; In the event of an emergency or natural disaster, our Business Continuity Plan (BCP) requires 24/7 access to understand and effectively communicate the recovery of our daily operations
  • OSR’s to update weekly report by EOB every Thursday
  • Collaborates with a wide variety of functional areas such as engineering, program management, quality, manufacturing, and purchasing to develop and provide product definitions responsive to customer needs and market opportunities; May be required to perform program management duties on an as-need basis within the Sales Department depending on the significance of the issue/request
  • Summarize and propose recommendations to Management concerning new business opportunities and strategies on how to exit/outsource business yielding a negative impact; Coordinate launch activities/timing (minor/major changes) with customer and internal teams at TAI; Develop a method for follow up to ensure project timing is maintained
  • Researches and resolves customer problems, recommending modifications to the product line(s) in an effort to expand sales; Handle customer problems related to pricing, engineering changes, shipping, etc.; Resolves any discrepancies to original contracts and/or agreements
  • Prepares periodic sales reports, showing sales volume, potential sales, and areas of proposed client base expansion (weekly reports and other reports as assigned)
  • Monitors sales results and implements appropriate countermeasures to achieve the sales plan
  • Will gather and provide data for the department's sales forecast and business plan
  • Other duties and special projects as assigned.

EDUCATION

Typically a Bachelor's degree (preferred not required) with five or more years related sales experience in MRO and/or industrial sales with vehicle manufacturers or Tier 1 customers, or equivalent combination of education and experience.

Experience / Skills

  • MRO and/or industrial sales experience is highly desirable
  • Experience with Japanese customers is preferred but not required
  • Technical sales experience or a strong technical aptitude is required           
  • Must be quality and outcome driven/oriented; Excellent time management, organizational, and strong communication skills are required; Capable of defining and closing opportunities

Travel

  • Up to 25% domestic travel and occasional international travel is required, must valid drivers licenses

BENEFITS

  • Competitive Salary with Bonus Opportunities
  • Paid Time Off
  • Comprehensive Medical, Dental and Vision Benefits (Low Premiums!)
  • Flexible Spending and Health Savings Accounts
  • Disability and Life Insurance
  • 401(k) with Company Contribution
  • Educational Tuition Reimbursement

Our company is proud to be an equal opportunity employer! It is the policy and commitment of the company to maintain a work environment that provides equal employment opportunity (EEO) for all its employees and applicants. We are committed to providing equal employment opportunities without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital/domestic partner status, veteran status, disability, genetic information or any other applicable lawfully protected basis. This policy applies to all terms and conditions of employment.

We seek to employ individuals qualified for a position by virtue of job-related educational standards, training, experience, and personal qualifications.

The Company
HQ: Plano, Texas
193 Employees
On-site Workplace
Year Founded: 2011

What We Do

Our mission is to be the right partner for Global IT transformation.

For over ten years, TTS-US has been successful at utilizing our global IT network by breaking regional, cultural, and language barriers. As a member of the Toyota Group, our resources and collaboration extend world-wide and we are at the forefront of the future of IT: Cybersecurity, Digital Transformation, Infra, Engineering, Connected, and Global Services. As Toyota Group transforms towards evolving into a mobility company, we bring our best practices to North America and our family companies around the globe.

We offer a unique opportunity to be part of a small company where each person’s voice and efforts make a difference, while also delivering major impact as our products and services reach millions of customers. We strive to maintain an intellectually dynamic, and culturally diverse environment where we work as a team and everyone has the opportunity to contribute new ideas to the table.

Come help us reimagine what mobility can be today and years to come!

BENEFITS AND PERKS
• Medical health insurance (including dental and vision)
• Competitive paid time off and company paid holidays
• Comp time for holidays worked
• 401k matching program
• Company profit sharing
• Merit increases and bonus structure
• Professional development and education reimbursement
• …and more!

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