STILL, a multinational company and part of the KION Group, has over 100 years of history and is a leading provider of counterbalance forklifts, order picking platforms, and tractors, as well as the most innovative intralogistics systems. With approximately 9,000 employees, 6 production plants, 14 branches in Germany, 21 subsidiaries abroad, and a supplier network of 240 dealers worldwide, STILL enjoys international success today.
Our culture is driven by the shared values of the KION Group: Integrity, Collaboration, Courage, and Excellence.
As a leader in technological innovation and a pioneer in electric forklifts, we provide increasingly efficient solutions that meet the needs of our customers.
Would you like to play a key role in the ever-changing material handling industry? The STILL team is waiting for you.
About the company:
STILL is a socially responsible company that offers equal employment opportunities, promotes diversity, and fosters respect for differences within our organization. We do not tolerate any form of discrimination, harassment, or aggression, whether verbal or physical, direct or indirect, against individuals or property.
What we offer:
We are looking for service-oriented, committed, dynamic, and versatile individuals with the ambition to grow professionally within the company.
This is your opportunity to develop your career in a solid, internationally expanding tech company where anything is possible. Are you ready to grow your career with us?
Compensation:
- Salary based on experience and skills.
- Stable employment in a leading company in its sector.
- Private health insurance covered by the company.
- Work schedule: Monday to Friday.
- Access to the LinkedIn Learning platform.
- You will join a pleasant working environment with a committed team where our values are integrity, collaboration, courage, and excellence.
Tasks and Qualifications:Mission:
Ensure an efficient and accurate flow from order receipt to final delivery to the customer, coordinating between the sales, supply chain, and customer service departments.
Main Functions and Responsibilities:
Order Management:
• Manage sales orders, ensuring accurate data entry and timely updates in the planning monitor.
• Coordinate with sales, factories, and suppliers to ensure timely delivery of products.
• Handle e-commerce and dealer orders, ensuring compliance with terms and conditions.
• Create and manage production orders.
Customer Interaction:
• Act as the main point of contact for customer inquiries, providing updates on order status and delivery dates.
• Communicate terms and conditions to customers, ensuring transparency and understanding.
• Manage customer leads, documentation, and information exchange between the commercial networks and the supply chain.
Logistics Coordination:
• Plan and monitor the flow of NTS (New Truck Sales) to meet demand and delivery dates.
• Coordinate order delivery with the logistics provider.
• Track order shipments.
• Manage claims.
Documentation and Reporting:
• Maintain accurate records of orders, invoices, and delivery notes.
• Generate and follow up on proforma invoices and advance payment invoices.
• Generate an order type documentation file.
• Create a CoA (Certificate of Arrival) collection.
Education, Knowledge & Experience:Bachelor’s degree in Finance, Business Administration, or a related field, or 1-3 years of experience in a similar role, preferably in an industrial or manufacturing environment.
• Advanced knowledge of office software such as Excel, Word, and PowerPoint.
• Advanced SAP skills.
• Basic knowledge of accounting and logistics.
• Full professional proficiency in English and Spanish, able to communicate fluently and accurately in professional contexts, with negotiation skills when required.
Skills & Competencies:
• Strong analytical and problem-solving skills.
• Excellent organizational and multitasking abilities.
• Proactive, responsible, and able to work independently.
• Ability to continuously improve processes and systems.
• Good communication and teamwork skills.
Top Skills
What We Do
Looking to make your move? Then you’ve come to the right place! We are the KION Group, and the world of intralogistics is our home. Our solutions ensure the smooth flow of materials and information in production plants, warehouses, and distribution centers in over 100 countries.
We have around 41,000 employees who make a real difference, helping us to become who we are today: the biggest manufacturer of forklift trucks and warehouse handling equipment in Europe, and one of the world’s leading warehouse automation providers.
Successful? We are, but it’s all down to the motivated, highly trained, and multi-talented people that work for us. Would you like to be part of an international, diverse team? We can offer you interesting jobs and exciting career opportunities in an innovative, rapidly-growing, and forward-looking industry.
With us, you benefit from numerous development opportunities in a globally active group, including the possibility of working at one of our locations abroad on a temporary basis.
No matter which of our sites you work at, the KION values—integrity, collaboration, courage, and excellence—shape our individual action and our collaboration with colleagues, managers, customers, suppliers, and applicants both nationally and internationally.
Who makes up the KION Group? With our international brands Linde Material Handling, STILL, and Baoli, as well as regional brands Fenwick and OM, we stand for exceptional technology and service expertise for forklift trucks and warehouse handling equipment around the world. Dematic expands the portfolio with its automated material handling solutions for intralogistics processes in warehouses, production, and sales
