The OTC Senior Analyst plays a significant role within the Order to Cash Cycle. The timely collection of cash is key to enabling key risk management and business decisions within our Aptiv business, also plays a significant role within the timely resolution of disputes is crucial for maintaining high quality relationships with internal and external customers, which in hand improves cash collections effectiveness rate and overall.
Your Role
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Perform all aspects of collections regarding EMEA Customers Portfolio, including:
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Resolving customer financial queries
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Managing overdue payments through Collections Workflow
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Contact with customers via phone, email etc.
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Receive and resolve discrepancies (Qty, Price, Warranty, Customer, Freight, etc.)
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Assisting in matching payments received
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Preparing required reports on time – e.g. Past Due report, Forecast, Special invoices and other reports and analysis
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Identify and implement process improvements
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Creating, updating and reviewing desktop procedures
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Escalation and follow up on issues through High Radius workflow (Dispute Management tool)
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Participation/ Leading in organized conference calls
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Providing support to OTC Team Leader and team members for activities as required
Your Background
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Education background in Finance
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More than 3 years professional experience
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Good knowledge of SAP
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Excellent Excel skills
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Great English skills
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Excellent Analytical and communication skills
Why join us ?
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You can grow at Aptiv. Aptiv provides an inclusive work environment where all individuals can grow and develop, regardless of gender, ethnicity or beliefs.
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You can have an impact. Safety is a core Aptiv value; we want a safer world for us and our children, one with: Zero fatalities, Zero injuries, Zero accidents.
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You have support. We ensure you have the resources and support you need to take care of your family and your physical and mental health with a competitive health insurance package.
Aptiv Benefits:
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Private health care (Signal Iduna) and Life insurance for you and your beloved ones
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Well-Being Program that includes regular webinars, workshops, and networking events
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Flexible working hours
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Employee Pension Plan paid by the employer (you get + 3,5% on each gross salary)
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Access to sports groups and Multisport card
Apply today, and together let’s change tomorrow!
#LI-KK2
Privacy Notice - Active Candidates: https://www.aptiv.com/privacy-notice-active-candidates
Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.
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