OT Specialist - OT Field Support

Posted 8 Days Ago
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Carlsbad, NM
Junior
Energy
The Role
The OT Specialist will support and maintain Operational Technology systems at gas plants and compressor stations, ensuring system reliability. Responsibilities include monitoring infrastructure, implementing performance strategies, troubleshooting issues, documenting support requests, collaborating on system design, and improving knowledge sharing.
Summary Generated by Built In

An exciting career awaits you


At MPC, we’re committed to being a great place to work – one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment.

Position Summary

This position is part of a team that supports and maintains the Operational Technology systems located at our gas plants and compressor stations. This position will have a level of responsibility for all Midstream facilities and will require travel between sites regularly. The position will have primary responsibility for all Operational Technology systems and network topology. Functioning as the primary point of contact for Operational Technology, this position will work closely with Facilities Operational personnel, Project Managers, OT NOC (OTRC), and Corporate IT staff to maintain the expected reliability of OT systems. Operations Specialists are aligned to the district they support, and we are currently in need of an OT Specialist to cover our West Texas and New Mexico region.

Key Responsibilities

  • Conducts regular monitoring of infrastructure components and systems to identify performance issues or anomalies.
  • Collaborates with senior engineers to implement performance tuning strategies and optimize system resources for better efficiency in a region.
  • Documents support requests, resolutions, and troubleshooting steps. Provides technical support to users, troubleshoots and resolves complex hardware and software issues and escalates to senior engineers or vendor as needed in a region.
  • Assists in testing disaster/system recovery and provides input to updates and engages with onsite personnel to understand new requirements.
  • Contributes to the design and configuration of hardware and software systems, considering scalability, performance, and security aspects. Builds and deploys infrastructure components, ensuring proper configuration and integration.
  • Actively participates in knowledge sharing activities, such as team meetings, presentations, or workshops. Collaborates with team members to identify gaps in knowledge and propose solutions to improve documentation and information sharing across geographic regions.

Education and Experience

  • Bachelor's Degree in Information Technology, related field or equivalent experience.
  • 2+ years of relevant experience required.

Skills

  • Business Process Improvements – The process of analyzing business processes and workflows within the organization and identifying new approaches to redesign business activities or optimize performance, quality and speed of processes - including identifying and evaluating process automation opportunities.
  • IT Infrastructure Management – Planning, design, delivery and control of information technology infrastructure.
  • IT Security Management – The process, tools, and methodologies applied for the protection of information and information systems against unauthorized access or modification of information.
  • Network Administration – Organizing, installing, and supporting the organization's computer systems, including local area networks LANs, wide area networks (WANs), network segments, intranets, and other data communication systems.
  • Network Installations – (Organizing, installing, and supporting the organization's computer systems, including local area networks LANs), wide area networks (WANs), network segments, intranets, and other data communication systems.
  • Performance Monitoring – The process of measuring the performance of a system in real time in order to determine problems and identify other factors that may cause problems in the future.
  • Service Delivery Management – The manner in which an organization provides users access to IT services, which include applications, data storage and other business resources.
  • System Administration – Performs a variety of functions including user management, system monitoring, system configuration, performance tuning, backup and recovery, and access control.
  • System Testing – The process of testing conducted on a complete integrated system to evaluate the system's compliance with its specified requirements.
  • Systems Integration – The process of linking together various IT systems, services and/or software to enable all of them to work functionally together.
  • Troubleshooting – The act or process of discovering and resolving problems, disputes, or mechanical issues through a systematic, usually iterative, approach.

MINIMUM QUALIFICATIONS:
Bachelor’s Degree in Information Technology, related field or equivalent experience. Professional certification, e.g. Security+, Network+, OSCP, GIAC, CEH preferred.
3+ years of relevant experience required   

As an energy industry leader, our career opportunities fuel personal and professional growth.

Location:

Carlsbad, New Mexico

Additional locations:

Job Requisition ID:

00015657

Location Address:

4109 GRANDI RD

Education:

Bachelors: Information Technology

Employee Group:

Full time

Employee Subgroup:

Regular

Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship  or any other status protected by applicable federal, state, or local laws.  If you would like more information about your EEO rights as an applicant, click here.
If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at [email protected]. Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at https://mympcbenefits.com.The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program.
Equal Opportunity Employer: Veteran / Disability

We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.

Top Skills

Information Technology
It Infrastructure Management
It Security Management
Network Administration
Performance Monitoring
Service Delivery Management
System Administration
System Testing
Systems Integration
Troubleshooting
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The Company
HQ: Findlay, Ohio
15,149 Employees
On-site Workplace
Year Founded: 1887

What We Do

Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy company headquartered in Findlay, Ohio. The company operates the nation's largest refining system. MPC's marketing system includes branded locations across the United States, including Marathon brand retail outlets. MPC also owns the general partner and majority limited partner interest in MPLX LP, a midstream company that owns and operates gathering, processing, and fractionation assets, as well as crude oil and light product transportation and logistics infrastructure. More information is available at www.marathonpetroleum.com.

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