Senior Manager, Organizational Change & Training

Posted 2 Days Ago
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London, England
Senior level
Information Technology • Software
The Role
The Senior Manager of Organizational Change & Training leads strategic decisions, oversees project delivery, manages customer relationships, and promotes internal initiatives. Responsibilities include business development, conflict resolution, and effective communication. The role requires expert leadership in organizational change utilizing Workday.
Summary Generated by Built In

The purpose of the Organizational Change & Training Senior Manager role is to provide value to the Organizational Change & Training (OC&T) practice by 
pursuing organizational goals, operating with a customer-first mindset, and 
exemplifying the company core values in an effort to achieve meaningful results.

Key Responsibilities:

  • Takes broad ownership of strategic decisions regarding project and workstream direction. Organizes interactions across projects and workstreams for mutual benefit of multiple customers.

  • Provides leadership & oversight to projects connected to their area of expertise.

  • Promotes and is accountable for large internal initiatives that touch multiple parts of the company, generally associated with project delivery or cross-practice dependencies.

  • Leads complex sales efforts and business development pursuits on behalf of the OC&T practice.

  • Easily and immediately recognized as an expert in the room.

  • Deftly manages and resolves disagreements between others. Able to speak well to audiences of all types, sizes, and backgrounds.

  • Drives recovery of customer relationships that may be at risk.

  • Shows the highest level of verbal and written communication skills, as evidenced by facilitating difficult customer conversations.

Experience and Skills:

  • 5+ years’ experience with Workday 

  • Bachelor’s degree preferably in Psychology, Communication Studies, Business Administration, Human Resources, Management Information Systems, or related fields (or additional 5 years’ Workday experience in a corporate implementation setting)

  • Current Workday Core HCM or Core Financials certification or ability to acquire it within 28 days of offer

  • Public Sector experience is desirable

  • PROSCI certification

#LI-Remote

Why choose Cognizant:

  • Entrepreneurial environment that welcomes your ideas
  • Opportunity to do great work
  • Outreach programs that support communities and tap into your volunteer spirit
  • Learning opportunities to help current needs and advancement
  • Global operations, with opportunities in North America, Europe and Asia Pacific
  • An abundance of Affinity groups to meet your needs

Cognizant Core Values:

  • Start with a point of view: I apply my expertise to gain trust and to lead our clients forward.
  • Seek data, build knowledge: I use facts to guide my actions and decisions.
  • Always strive, never settle: I act with agility and creativity, determined to stay one step ahead.
  • Work as one: I deliver solutions that draw upon the full power and scale of Cognizant.
  • Create conditions for everyone to thrive: I include, enable, and invest in everyone around me.
  • Do the right thing, the right way: I always make the ethical choice.

Top Skills

Workday
The Company
HQ: Reston, VA
1,444 Employees
On-site Workplace

What We Do

Collaborative Solutions, a Cognizant Company, is a leading global finance and HR transformation consultancy that leverages world-class cloud solutions to help deliver successful client outcomes for Fortune Global 500 companies, large and medium-sized organizations across industries. As the longest-tenured Workday Services Partner and client, its full lifecycle services—complete with an in-house Advisory Services practice and proven proprietary tools—have helped more than 1,000 clients transform their businesses.

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