Order Ops

Posted 3 Hours Ago
Be an Early Applicant
San Pedro Tlaquepaque, Jalisco
1-3 Years Experience
Hardware • Internet of Things • Logistics • Software
The Role
Supports and coordinates request for booking and other duties assigned within the role. Responsibilities include processing customer orders, reviewing order accuracy, coordinating with departments for order fulfillment, maintaining customer records, and communicating with customers regarding order status and issues. Additionally, identifies opportunities to improve processes and ensures good customer relations are maintained.
Summary Generated by Built In

Who We Are:


At Avnet, relationships matter. We are a global, FORTUNE ® 500 technology distributor and solutions company that delivers design, supply chain and logistics expertise to customers at every stage of a product’s lifecycle. Our employees have a front row seat to the latest innovations shaping the world we live in and the future we share. We’re driven to help our customers around the world succeed and we do so by earning the trust of some of the biggest names in technology.

Working at Avnet means being a part of a global team. We work collaboratively and with integrity, doing business the right way. For more than a century, we have partnered together to help our customers, suppliers and teammates realize the transformative possibilities of technology. Experience what’s next at Avnet!


Job Summary:

Supports and coordinates request for booking and other duties assigned within the role


Job Level Specifications:

  • Receive and process customer orders into the database system promptly and accurately, via email, internal system, or electronic data interchange (EDI).
  • Review orders for accuracy and completeness.
  • Coordinate with other departments (such as Sales, Warehouse, and Shipping) to ensure timely order fulfillment.
  • Maintain and update customer records as necessary.
  • Communicate with customers regarding order status, discrepancies, and issues. And/or other such support to sales team members and/or external customers.
  • Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics.
  • Ensures that good customer relations are maintained, strong communications across the regions, and capture rate and profitability for assigned accounts.
  • Maintains and updates electronic and/or hard copy records as required.
  • Other duties as assigned.


Work Experience:

  • Typically requires a minimum of 1 +years of related experience.


Education and Certification(s):

  • Bachelor's Degree


Distinguishing Characteristics:

  • Team Work
  • Prioritizes accordingly
  • Proactive
  • Communicates effectively
  • Works with SAP, SalesForce and Other tools

What We Offer:

Our employees work hard to live our values and help us grow. Our total rewards strategy supports Avnet’s ability to attract, engage, develop, and reward our employees, while promoting a diverse and inclusive environment. We offer competitive compensation and benefit programs — from time away and flexible working arrangements to programs supporting employee well-being and opportunities to give back to your community.

  • Generous Paid Time Off

  • Savings Fund

  • Paid Holidays

  • Medical, Dental, Vision and Life Insurance

  • Education Assistance

  • Employee Development Resources

  • Employee Wellness, Leadership Development, and Mentorship Programs

  • Year-End Bonus

  • Food Coupons

Benefits listed above may vary depending on the nature of your employment with Avnet.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.

Avnet is an Equal Opportunity Employer committed to providing equal opportunities to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex (including pregnancy), age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other characteristic protected by law. This policy of non-discrimination also applies to religious dress and grooming practices. Avnet will accommodate employee religious dress standards and grooming practices that do not result in undue hardship for the Company. If you are interested in applying for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center at (888) 994-7669.

Top Skills

Salesforce
SAP
The Company
Phoenix, AZ
11,000 Employees
On-site Workplace

What We Do

Avnet is a global electronic components distributor with extensive design, product, marketing and supply chain expertise for customers and suppliers at every stage of the product lifecycle. For the past 100 years, Avnet has helped its customers and suppliers around the world realize the transformative possibilities of technology.

Our culture was founded on new ideas and emerging technology. Headquartered in Phoenix, Arizona, Avnet is a leading global technology distributor and solutions provider at the center of the technology value chain. Founded in 1921, we work with suppliers in every major technology segment to serve customers worldwide across a broad range of markets. Whether working on large-scale production or early prototypes, we meet customer needs through individualized, end-to-end service to streamline solutions and improve efficiency for customers worldwide. Headquartered in Phoenix, Arizona, we serve more than 1 million customers in more than 140 countries and partner with global suppliers from almost every technology segment.

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